- Chinese Food
- Chinese Restaurant
- Massachusetts
- Essex County
- Haverhill
- Chinese Restaurant in South Main Street
- New Moon Garden
New Moon Garden Photos










Hours
Monday, 11:00 AM - 9:30 PMTuesday, 11:00 AM - 9:30 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 10:30 PM
Saturday, 11:00 AM - 10:30 PM
Sunday, 12:00 AM - 9:30 PM
About New Moon Garden
Welcome to New Moon Garden, a Chinese restaurant situated at 701 S Main St in Haverhill, Massachusetts. As a local Chinese restaurant, New Moon Garden aims to provide a diverse culinary experience, offering a wide array of Chinese dishes for takeout, dine-in, and potentially delivery to the Haverhill community and surrounding areas.
Located on South Main Street, New Moon Garden is accessible for both local residents and visitors. Based on customer feedback, the restaurant has been described as a "hidden gem" by some, suggesting a potentially pleasant and perhaps less widely known dining option in the area. One reviewer highlighted the restaurant's cleanliness and described it as a "cute place," indicating a potentially inviting and well-maintained environment for diners who choose to eat in.
The service at New Moon Garden has received positive remarks, with one customer specifically noting it as "excellent." Friendly and attentive service can significantly enhance the dining experience, making New Moon Garden a potentially welcoming place to enjoy a meal.
The culinary offerings at New Moon Garden appear to be quite extensive, spanning traditional Chinese favorites and, based on one review, also including sushi. However, customer experiences with the food quality seem to vary. One customer recounted two distinct experiences. During their first order, they praised several dishes, including the sesame chicken (calling it the "best I've ever had"), crab rangoons, beef lo mein, scallion pancakes, pork fried rice, egg rolls, and chicken in garlic sauce, all of which were rated from "good" to "very good" or even "best ever." The PuPu platter for two and shrimp fried rice were also described as "excellent" and reasonably priced by another customer, with generous portion sizes.
However, the same customer who had a positive first experience reported a significantly less satisfactory experience during a subsequent order that included sushi and other dishes. The pork fried rice and egg rolls were still rated as "very good" and "good" respectively, and the crab rangoons and scallion pancakes were also noted as "very good" (though some pancakes were slightly undercooked). In contrast, the orange chicken and moo shi chicken were deemed "mediocre," while the avocado crab salad and eel sushi were described as "bad" and "horrible" due to a pronounced "fishy taste," raising concerns about the freshness of the seafood. The reviewer also mentioned a notable "online ordering fee" that added to the cost of the disappointing meal.
This mixed feedback suggests a potential inconsistency in food quality or perhaps variability depending on the specific dishes ordered or even different preparation on different occasions. The strong negative feedback regarding the sushi is particularly noteworthy, with the customer strongly advising against ordering it due to concerns about freshness and taste.
Despite the negative experience with the sushi and some other dishes in the second order, the overwhelmingly positive feedback on certain traditional Chinese dishes like the sesame chicken and the PuPu platter indicates that New Moon Garden might still have strengths in its core Chinese menu. The reasonable pricing mentioned by one satisfied customer is also a potential draw for those looking for affordable dining options.
Given the contrasting reviews, potential local users might want to consider focusing on the traditional Chinese dishes that have received positive feedback, such as the sesame chicken, crab rangoons, beef lo mein, scallion pancakes, pork fried rice, egg rolls, chicken in garlic sauce, PuPu platter, and shrimp fried rice. However, based on the detailed negative review, it would be prudent for customers to exercise caution when considering the sushi options.
As there is no specific promotional information available in the provided reviews, local users interested in New Moon Garden are encouraged to contact the restaurant directly at (978) 373-8880 or +1 978-373-8880 to inquire about any current specials, discounts, or promotions they may be offering. Located at 701 S Main St, Haverhill, MA 01835, USA, New Moon Garden offers a dine-in experience in what has been described as a cute and clean environment, as well as takeout and potentially delivery services for the local Haverhill community. While experiences may vary, exploring their traditional Chinese menu might lead to a satisfying meal.
New Moon Garden Location
701 S Main St, Haverhill, MA 01835, USA
Customer Reviews
I'm not sure what to think. I ordered 2 weeks ago and again tonight and had totally different experiences. 2 weeks ago I ordered sesame chicken (the best I've ever had anywhere, ever), crab rangoons (delicious), beef lo main (very good), scallion pancakes (very good), pork fried rice (very good), egg rolls (good), and chicken in garlic sauce (good). Tonight, I decided to try some sushi and other dishes. I ordered pork fried rice (very good), egg rolls (good), crab rangoons (very good), scallion pancakes (very good although some were slightly undercooked), orange chicken (mediocre & slightly spicy), moo shi chicken (mediocre), avocado crab salad (bad) and eel sushi (horrible). Both sushi items were extremely fishy tasting, concerning on its own (means the fish isn't fresh) but especially so with them both being cooked fish items. Eel sauce tasted great but was completely overpowered by the fishy taste. The avocado eel salad, I was expecting more along the lines of a kani salad with added avocado but it was also completely overpowered by the fishy taste. I'm not sure if there's different chefs on different nights and maybe that's why some of our food wasn't as good as expected but the sushi was definitely disappointing. I spent $70 to have it delivered, since they charged over $7 in "online ordering fees" just to get disappointing food. I will absolutely not order sushi from here again, and probably will not order from here often and most likely only for the sesame chicken. My go to for Chinese food is Ginger House in Haverhill but the first time ordering here I thought maybe that would change, but now I definitely know this is not my go to spot. They say a good tell for a great Chinese food spot is how good their sushi is, since that's usually a real money maker, but I would not get sushi here unless you want to question your health for the following 2 days. I hope they improve but eat at your own risk.
A hidden gem! Food was excellent and reasonably priced. We got the PuPu platter for 2 and shrimp fried rice. Delicious. It was enough for at least 3 people and left overs. Service was excellent. Cute place and very clean.
Overall a very tasty, affordable, and reliable spot. Their fried rice is fantastic and most of their dishes are super flavorful. I will say the soups (lack flavor) and tempora (batter is way too thick) isn't to my liking but the rest of their stuff being so good makes it not that important. Their sushi is also quite good.
Lost two long time customers tonight after taking over 1.5 hrs to deliver food which of course was cold when arrived. When I called to discuss, the lady was rude, refused to refund AND told us we needed to return the food, even suggesting to “bring it tomorrow morning”, before they could do anything. Never again will they get our business or recommendations.
Unfortunately after tonight they lost a loyal customer. My food was an hour late and cold! When I called to discuss the situation they were rude to me and made me feel that I inconvenienced them. Their idea of fixing the issue was to get a free chicken finger “next time”. I order takeout here once a week (over $50-100 dollars worth)and there won’t be a next time.
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