- Chinese Food
- Chinese Restaurant
- Massachusetts
- Hampden County
- Southwick
- Chinese Restaurant in College Highway
- New Main Moon
New Main Moon Photos








Hours
Monday, 11:00 AM - 9:00 PMTuesday, 9:00 AM - 5:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 12:00 AM - 9:00 PM
About New Main Moon
New Main Moon is a Chinese Restaurant located at 610 College Hwy, Southwick, MA 01077, USA. They can be contacted at (413) 569-1234 or +1 413-569-1234.
Recent customer reviews paint a very negative picture of New Main Moon. One customer described their experience as "absolutely dreadful," stating that the food was "VERY questionable" and provided photographic evidence of concerning teriyaki sticks. They spent over $50, took a bite of each item, and then threw the entire order away, deeming it inedible. This customer was also dissatisfied with the restaurant's response to their request for a refund, as they were directed to contact DoorDash, even though the customer believed the food itself was the problem.
Another long-time customer also reported a significant decline in food quality. They mentioned previously enjoying the egg rolls but found their recent order of two dishes to taste like "rotten meat" and be saturated in an unidentifiable sauce. Both dishes were immediately discarded, and the customer also stated that the dishes were misrepresented from what they had ordered, leading to their daughter becoming sick. This customer expressed extreme disappointment with the current state of the food.
As a Chinese Restaurant listed on platforms like DoorDash and serving the Southwick area, New Main Moon has received severe criticism regarding the quality and edibility of its food in recent reviews. Potential local users should be aware of these alarming reports, which include claims of inedible food, tasting of rotten meat, and misrepresentation of orders. There is no information available about the restaurant's environment, services beyond delivery (through platforms like DoorDash), features, or any promotional information. The strong negative feedback regarding food quality is the most prominent aspect of the recent online reviews.
Given the serious nature of the recent negative reviews concerning food quality and the potential for foodborne illness, local users are strongly advised to exercise extreme caution when considering ordering from New Main Moon.
New Main Moon Location
610 College Hwy, Southwick, MA 01077, USA
Customer Reviews
Absolutely dreadful. The food is VERY questionable. This is 2 different teriyaki sticks from the same order. What even is that!!!!!!? I spent over 50$ and took one bite from everything and threw it away. I could care less about the money that "food" was not edible. I don't understand how this place is even in business AND on DoorDash. I happen to live close so I called for a refund and they just kept telling me to call DoorDash . And that it was all DoorDashes fault. No ..no lady.. your food is not for human consumption. Please don't order here.
What is going on with New Main Moon? I used to take the drive on 57 just to savor their egg rolls. Although kind of greasy, they were tasty. I just ordered two dishes. They both tasted like rotten meat and were swimming in God knows what strange sauce they came in. They both landed in the trash after a couple of spoons. To make worse, they were misrepresentation of dishes we ordered. My daughter got sick from that food. We were very disappointed.
Disgusting! Our usual Chinese restaurant was closed, so we went to Main Moon. Main Moon used to be our top 2 to go to. I ordered the crispy beef. There was nothing crispy about it. It tasted like those Perdue frozen chicken blobs when you microwave it. I’m not even sure it was beef. The fried rice was loaded with onions. I like onions, but that was overkill. My son had the lo mein and said it tasted like how plastic smells. I do not recommend this place at all.
I wasn’t sure what I wanted and the chef was raving about the ginger chicken, so I decided to try it. It was amazing. Lots of fresh, crispy vegetables and delicious chicken. The portions are huge, so this is easily two meals. Can’t be beat for taste and value!
Apparently New Main Moon has gotten new owners since last week. The new kitchen staff makes all of the food entirely different. Crab rangoons are folded stupidly so the inside is overcooked from oil seeping in. They're also burnt on the outside, and the filling is not the same as it used to be. If I had to name these I would call them Onion Rangoons because they're FULL of onions. The general Tsos used to be crispy, now it's soggy and sad. I'm extremely dissatisfied and will be getting a FULL refund tomorrow when I stop in. I will never eat the food here again.
MORE

New King Yen Too Chinese
196 Reviews
648 College Hwy, Southwick, MA 01077, USA

China Star
237 Reviews
36 Southwick Rd, Westfield, MA 01085, USA

Panda House (Westfield)
163 Reviews
589 E Main St, Westfield, MA 01085, USA

Main Garden Chinese Restaurant
286 Reviews
28 Southwick St, Feeding Hills, MA 01030, USA

Feng Ye
222 Reviews
76 Franklin St, Westfield, MA 01085, USA

New King Yen Chinese Restaurant
283 Reviews
340 Springfield St, Agawam, MA 01001, USA

Hong Kong Express
229 Reviews
322 Springfield St, Agawam, MA 01001, USA

Gold Chopsticks
314 Reviews
12 Chestnut St, West Springfield, MA 01089, USA

New Joy Wah
233 Reviews
364 Westfield St, West Springfield, MA 01089, USA

Han Asian Cuisine
369 Reviews
10 Hartford Ave, Granby, CT 06035, USA

China Star Restaurant
231 Reviews
382 Main St, Agawam, MA 01001, USA

Cheng's Gourmet Restaurant
45 Reviews
130 Mountain Rd, Suffield, CT 06078, USA