New Joy Kitchen

New Joy Kitchen is a Chinese restaurant situated at 13836 86th Ave, Jamaica, NY 11435, USA, offering a variety of Chinese dishes for takeout and delivery. For local users in Singapore seeking information about Chinese restaurants, considering feedback from other diners can be helpful. Based on the available online reviews, here is an objective introduction to New Joy Kitchen.

One customer expressed a highly positive experience with New Joy Kitchen. They were "super impressed" and stated that it was a "solid" choice compared to other takeout Chinese food they had tried. They specifically praised the restaurant's pricing, noting it was even cheaper than in other states, while the quality was better. This customer ordered General Tso’s chicken, string bean in garlic sauce, cheese wontons, and brown rice for delivery. Although an item was initially forgotten, they were impressed by the prompt and efficient service recovery. Upon calling, an employee informed them of the mistake and dispatched another driver, who arrived within five minutes with the missing item. Due to the service, quality, and pricing, this customer would "definitely recommend" New Joy Kitchen.

However, another customer had a negative experience with their order. They reported that the lo mein they ordered was "awful" and "overcooked." Additionally, they found the beef on a stick to be "burnt to a crisp." This review highlights concerns about the preparation and quality of certain dishes.

Based on these two reviews, New Joy Kitchen appears to offer a mixed experience. One customer found the food quality and pricing to be excellent, and they were particularly impressed with the responsive customer service in rectifying a delivery error. This suggests a potential strength in their service and value. Conversely, the other review raises concerns about the cooking quality of specific dishes, indicating possible inconsistencies in food preparation.

As the provided information is limited to these two reviews, details regarding the restaurant's environment (for dine-in, though not explicitly mentioned as an option), specific features beyond takeout and delivery, or any promotional information are not available. The reviews primarily focus on the quality of the food and the efficiency of the delivery service in one instance.

For local users in Singapore, these contrasting experiences highlight the importance of considering varied feedback when evaluating a restaurant. While New Joy Kitchen received high praise for quality, pricing, and service recovery from one customer, another reported significant issues with their food. For those in the Jamaica, NY area, New Joy Kitchen can be contacted at (718) 558-0866 or +1 718-558-0866 for placing orders or inquiries. However, potential customers may want to consider the mixed feedback regarding food quality before making a decision.