Considering New Jade House Chinese Restaurant in Ephrata, PA

Chinese Restaurant Pennsylvania Lancaster County Ephrata North Reading Road

118 reviews

114 N Reading Rd, Ephrata, PA 17522, USA
+1 717-733-0666
webSite

New Jade House Photos

Hours

Monday, 10:45 AM - 9:30 PM
Tuesday, Closed
Wednesday, 10:45 AM - 9:30 PM
Thursday, 10:45 AM - 9:30 PM
Friday, 10:45 AM - 9:30 PM
Saturday, 10:45 AM - 9:30 PM
Sunday, 11:45 AM - 9:30 PM

About New Jade House

New Jade House is a Chinese restaurant located at 114 N Reading Rd, Ephrata, PA 17522, USA. They can be contacted at (717) 733-0666 or +1 717-733-0666.

Based on recent customer reviews, experiences at New Jade House appear to be mixed, with several concerns raised regarding the food quality and order accuracy. One customer who ordered three combinations that were supposed to include wonton soup reported not receiving the soup and had a negative interaction when inquiring about the missing items. They also described the rice as old and noted the absence of pork in their fried rice, advising others to avoid wasting their money.

Another review echoed concerns about the rice, stating it was not good and the portion was insufficient. The chicken wings were also criticized for tasting like they were cooked in old oil, leading the customer to not recommend the restaurant.

A separate customer who purchased pork fried rice with chicken wings for $9.28 found the price higher compared to similar meals in the Allentown area. While they acknowledged the prompt and friendly customer service upon arrival and appreciated the Covid-19 precautions in place, they ultimately could not recommend the food based on its taste, describing it as an honest truth.

In summary, while New Jade House seems to have positive aspects regarding customer service and safety measures, a significant number of recent reviews express dissatisfaction with the food quality, including issues with rice, fried items, and order fulfillment. Local users considering New Jade House may want to take these recent experiences into account.

New Jade House Location

114 N Reading Rd, Ephrata, PA 17522, USA

Customer Reviews

3.0

118 reviews

Lorenzo Pug

Apr 12, 2025

I ordered three combinations. 2 quarts of wonton soup. They never gave me the three wonton soups that I came with. When I called up to say how come you didn't give me the wonton soup they said well you never asked for it. It comes with it. Bad business. Rice was old and there was no pork in the fried rice. Don't waste your money people.

J R

Jan 20, 2022

The rice was not good at all and not enough rice. The chicken wings tasted like it was made in old oil. I wouldn’t recommend this place at all. I bought pork fried rice with chicken wings No Drink & paid $9.28. It’s not going to break the bank but I’m from the Allentown area, for the same meal with a drink it cost $7.50. Customer service was great and I was acknowledged right away which is a BIG plus to me. I love what they did with the Covid precaution. But food taste wise, I would not recommend. Sorry but that’s the honest truth.

Cindy Pereira

Jun 01, 2024

I take out for about 7 years now and i have to say they have the best broccoli in garlic sauce. It’s not too spicy. Also the best shrimp lo mein and fried noodles. Excellent crispy and tasty egg rolls. I recommend this place for Chinese food. Service is much friendlier now and very easy too order food.

Michael Feigum

Feb 27, 2023

Portion size was kind of small. Was a very good flavor and the wonton soup was tasty. Service was super fast and piping hot.

Hadley Kagan

Aug 17, 2024

The food is always delicious and always super hot so you never have to worry about cold food ordering here. I normally order over the phone and pick it up and it never takes more then 30 minutes. Overall I think this is the best chinese food in the area, i’ve been eating it since i can remember and would recommend it over other places.