New Hunan Wok

New Hunan Wok is a Chinese restaurant located at 5566 Fort Caroline Rd in Jacksonville, Florida, serving the local community with a menu of what one reviewer describes as "the good American version of Chinese food." As a Chinese restaurant, New Hunan Wok focuses on providing familiar and tasty dishes, with several items receiving high praise from its customers. They can be contacted at (904) 745-1212 or +1 904-745-1212 for placing orders or inquiries.

The available customer reviews for New Hunan Wok are overwhelmingly positive, consistently highlighting the deliciousness and quality of their food. One reviewer went as far as to say they "cannot overstate how delicious their food is," describing it as feeling like "home cooking." This strong endorsement suggests a comforting and satisfying culinary experience. A standout item mentioned in this review is their egg rolls, which are declared "the BEST I've ever had," indicating a particularly noteworthy and popular appetizer.

Another customer specifically praised their Honey Chicken, noting its perfect texture of being "so crispy but still tender." This suggests that New Hunan Wok excels in preparing classic American-Chinese dishes with attention to achieving desirable textures. This reviewer's go-to order is the teriyaki chicken sticks with white rice, further indicating the availability and quality of popular menu items. The "Highly highly recommend" at the end of their review underscores their satisfaction with the food.

A more detailed review provides further insights into the offerings and services of New Hunan Wok. This customer affirmed that if one enjoys "the good American version of Chinese food," then this is the place to go. They utilize online ordering, describing it as "quick, and easy," highlighting the convenience for customers who prefer to order remotely. A significant positive point is that the food is "always hot" upon pickup, indicating efficient preparation and packaging for takeout orders. The reviewer also noted the accuracy of their estimated preparation times, stating that they have been "exact each time," suggesting a reliable and well-managed ordering system.

For those who appreciate a bit of spice, the reviewer recommends their Hunan dishes, describing them as "spicy but not too much to make it uncomfortable to enjoy." This suggests that New Hunan Wok caters to different spice preferences, offering flavorful heat without being overwhelming. The reviewer also expressed their love for the rice, a fundamental component of many Chinese meals. A notable feature mentioned is the option to choose whether or not to include vegetables with the rice, which is appreciated by both the reviewer and their "picky eater child," indicating a willingness to accommodate dietary preferences.

The portion sizes at New Hunan Wok are described as "good for 2 ppl that eat in serving sizes or one person who eats a lot," suggesting generous portions that offer good value for money. The food is consistently described as tasting "fresh," further contributing to the positive dining experience. The reviewer also noted that "The place appears to be clean," which is an important aspect of any food establishment.

In terms of additional offerings, New Hunan Wok provides "a couple premade dessert options as well," although specific desserts are not mentioned. This indicates that they offer a complete meal experience, including something sweet to finish.

Regarding the environment and services, the detailed reviewer mentioned, "I don’t think you can dine in but it’s a small space so I wouldn’t try." This strongly suggests that New Hunan Wok primarily operates as a takeout restaurant, with limited or no dine-in facilities. The small size of the space likely contributes to this focus on takeout service. The restaurant is located "in a shopping plaza with plenty of parking," making it easily accessible for customers picking up their orders. While it is "not right by the door parking," the reviewer noted that it is "accessible for wheelchairs and others mobility needs," indicating consideration for customers with accessibility requirements.

The reviewer concluded by recommending New Hunan Wok over other nearby options they have tried, stating, "I would recommend over all the places near it in my area bc I’ve tried most of them." This strong local endorsement further solidifies the positive reputation of New Hunan Wok within its community.

Based on these consistent positive reviews, New Hunan Wok appears to be a reliable and highly regarded Chinese restaurant in Jacksonville, FL, specializing in delicious American-style Chinese cuisine. Its standout features include highly praised egg rolls, crispy and tender honey chicken, and flavorful Hunan dishes with a manageable level of spice. The convenience of online ordering, consistently hot and fresh food upon pickup, accurate preparation times, generous portions, and a clean establishment contribute to a positive customer experience. While dine-in may not be a viable option due to the small space, the easy access and ample parking in the shopping plaza make it a convenient choice for takeout. The availability of premade desserts also adds to the appeal.

For local users in Jacksonville, particularly in the Fort Caroline Rd area, New Hunan Wok comes highly recommended for those seeking tasty and satisfying American-Chinese takeout. The consistently positive feedback on food quality, efficient service, and convenient online ordering makes it a strong contender among local Chinese restaurants. If you are looking for classic dishes like egg rolls, honey chicken, or teriyaki chicken sticks, or if you enjoy moderately spicy Hunan cuisine, New Hunan Wok is definitely worth trying.