New Haven's Taste of China

The service was slow. Husband got his chicken about 15 minutes before I got my rice. The twice cooked pork rice was not good.The pork didn’t even taste cooked. So many other good choices .

Here’s a fun Christmas story: Realizing that Christmas Eve and Christmas/Hanukkah are very popular times for Chinese food, I and my family made a reservation for 12 people at 6:00 on Christmas night weeks in advance. When we arrived, we could not get in the front door because all the scooter delivery drivers were standing in the vestibule and at the front desk blocking entry. When we finally made it in, we were escorted to the very back of the restaurant where the temperature was a brisk 62-ish, as compared to the front of the restaurant, which was warmer. While walking back, it was clear that the restaurant was at about 95% capacity. I can only assume that most of the people there had the foresight to make reservations. When we arrived in the very back, we were presented with a table for 8. Not 12. 8. Pretty simple stuff. Fortunately, the table of 4 next to us very reluctantly moved one table over to accommodate us. So, right there, you’ve got 16 annoyed people. Not a good start. When the 1 waiter serving the entire back finally came around to give us water and take our drink order after about 30 minutes, it became clear that we were in for a real treat. We ordered drinks. They came 30 minutes later. We ordered appetizers and entrees. Most often, when the waiter haphazardly, over a period of 90+ minutes brought food back, he had no idea what table it belonged to. All the guests were claiming similar dishes and turning back dishes they didn’t order. Some capitulated and took what they could get. During this 90+ minutes, I walked to the front of the restaurant to see what was happening and thaw myself out a little. Almost every table in the place was expressing annoyance because the same was happening to them. Meanwhile, the scooter delivery drivers were again crowding the front. Even more this time. I told the front desk that it would be best to suspend delivery. They ignored me. I went back to eat, and found the food undercooked, lukewarm and just plain bad. Unfortunately, 3 in our party woke up vomiting and with diarrhea in the middle of the night. Others simply felt queasy and had chills. The kitchen was clearly overwhelmed. The whole place was. Bottom lines: The management showed utter disregard for the diners that night, to wit: They had to know this was coming. They didn’t staff even close to properly. They allowed a huge amount of take out at the expense of everyone dining there (they should have shut it down). They clearly sacrificed food quality for quantity. They were rude when people became annoyed. People got sick from something they ate there (I’m guessing we weren’t the only ones). The atmosphere was terrible, mostly because it was freezing. The service was an absolute joke. The whole restaurant was annoyed and they did nothing to remedy it. I’ve eaten there many times and have found the food to be pretty good, but pricey. I’ve found the staff to be unfriendly, which I can generally tolerate. But the total lack of integrity and disregard for the customers that night was so bad that I won’t support them. This really wasn’t rocket surgery. They had to see it coming and they clearly didn’t care. Not a good strategic plan.

Exceptional Chinese cuisine in an elegant but not too pricey venue. Right in the heart if New Haven with five colleagues. Ample portions, balanced seasonings, good selection of drinks. Mongolian beef was great!

We had a wonderful lunch here. There was an extensive choice of both vegan and non-vegan options, and there were many unique dishes that we were excited to try. Food was excellent, with the twice cooked pork (vegan) and dry tofu with peanuts being particular standouts. Service was prompt, polished, and helpful. Highly recommend this place!

Best Chinese food place in New Haven. Very good service. They take reservations. A little bit pricey but the food and service are worth paying for.