- Chinese Food
- Chinese Restaurant
- Illinois
- Cook County
- Chicago
- Fuller Park
- Chinese Restaurant in South Wentworth Avenue
- New Grand Chinese Kitchen
Hours
Monday, 10:30 AM - 9:30 PMTuesday, 10:30 AM - 9:30 PM
Wednesday, 10:30 AM - 9:30 PM
Thursday, 10:30 AM - 9:30 PM
Friday, 10:30 AM - 10:00 PM
Saturday, 10:30 AM - 10:00 PM
Sunday, 10:30 AM - 9:30 PM
About New Grand Chinese Kitchen
New Grand Chinese Kitchen is a Chinese restaurant located at 5401 S Wentworth Ave, Chicago, IL 60609. They offer a range of Chinese dishes and can be contacted at (773) 536-8282 or +1 773-536-8282.
Customer reviews present a mixed picture of the restaurant. Some customers have reported negative experiences, while others have praised the food and portions.
Negative feedback includes:
- Complaints about the food quality, with descriptions of "old," "burnt," and "spoiled" food.
- Concerns about the cleanliness of the restaurant's interior.
- Issues with online orders, specifically regarding incorrect preparation of dishes, especially for those with allergies. One customer mentioned repeatedly receiving dishes with shrimp despite ordering vegetarian options, and feeling that the restaurant did not take responsibility for the errors.
Positive feedback includes:
- Praise for the "family portions" of the combination platters/trays.
- Descriptions of the food as "flavorful," "hot," and "delicious."
- Appreciation for the packaging of the food, which prevents separation.
Therefore, potential customers should be aware of the varying experiences reported by previous diners. While some have enjoyed the large portions and flavors, others have expressed concern regarding food quality, cleanliness, and order accuracy, particularly regarding online orders and allergy concerns.
New Grand Chinese Kitchen Location
5401 S Wentworth Ave, Chicago, IL 60609, USA
Customer Reviews
Don't waste your money!!! Food is terrible! Old food, burnt, egg rolls are spoiled and the inside of the restaurant is dirty!! Beware of ordering online!!! Been several times I order veggie because I am allergic to seafood. They would send me something with shrimp!!! than when I called to complain they tried to put the responsibility on me to call or make a note on my order instead of making what ordered correctly and apologizing.
We order the 2 🥡and 3🥡 Combination platters/trays. Family portions every time we order. The food is always so flavorful, hot🔥 and delicious. As a mother I love how well packaged the containers are so the food does not separate. 💯 🥢ðŸ¥
I ordered true Uber eat last night and paid for extra shrimp and veggies! Literally, the rice was burned. You can smell smoke burned rice, no extra shrimp... and the rice chicken soup I dumped in the garbage can is so disgusting worse than hospital food . They just add rice and some chicken with no flavor taste like blood and not seasoned at all ... the worst part came with no spoon or fork 😕
I ordered the shrimp with the vegetables lunch special and I paid an extra $1.50 to add shrimp to my fried rice. I had a conversation with the guy that took my order about them going up an extra 50 cents since last month although he said they increased the prices in February. So imagine my surprise when I get home only to find four tiny shrimps in my rice. I feel like I paid $1.50 for nothing. I was very disappointed considering the price increase for less shrimp than what they gave me when they only up-charged $1 to add shrimp to the fried rice. And, on top of that the fried rice was mushy and overcooked. However, the Shrimp and Vegetables were delicious and so was the Crab Rangoon.
When I first ordered it, it looked good. But after the first bite, realized that looks are definitely deceiving. I ordered a spicy, shrimp egg foo young with chicken fried rice. It isn’t spicy and it is so dry. Shrimp egg foo young is suppose to be in some type of gravy, and this is gross. Will never come here again
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