New Grace

New Grace is a Chinese restaurant situated at 377 S Front St in Steelton, Pennsylvania, serving the local community with a menu of Chinese-American cuisine. As a Chinese restaurant in Steelton, New Grace offers options for those seeking takeout meals. They can be contacted at (717) 985-9600 or +1 717-985-9600 for placing orders or inquiries.

The limited customer feedback available for New Grace presents a mixed view of the dining experience. One reviewer reported a positive experience with certain dishes, noting that "the food was very good." Specifically, they praised the egg roll and the combo meal they ordered as "perfect." Even the fried dumplings, although they felt "could of been cooked longer," were still described as "amazing." This positive feedback suggests that New Grace is capable of producing well-received dishes that meet customer expectations in terms of taste and preparation.

However, another reviewer expressed significant dissatisfaction with their experience at New Grace. This customer highlighted concerns regarding pricing, food quality, and even additional charges. They mentioned paying $11 for a meal that typically costs them $9 at another establishment, indicating a perception of higher prices at New Grace. More critically, they found the food to be "disgusting," citing issues such as "big" onions and "discolored" breading on the fried chicken. The platter size was also deemed "so small for the price paid," contributing to an overall negative assessment of value for money. This reviewer went as far as to suggest that the restaurant needs to either close or hire new employees, expressing a desire for an alternative Chinese restaurant in Steelton.

Considering these contrasting reviews, it is challenging to form a definitive overall assessment of New Grace. The positive review indicates that some customers have enjoyed their meals, particularly the egg roll and combo meal, and even found the fried dumplings to be tasty despite a minor issue with cooking time. This suggests that New Grace may have certain strengths in its menu offerings.

On the other hand, the strongly negative review raises serious concerns about food quality, portion sizes relative to price, and even the handling of additional condiments, as the customer reported being charged $1 for three extra hot sauce packets. Such issues can significantly impact a customer's perception of a restaurant and their willingness to return. The stark contrast between these two reviews suggests a potential inconsistency in food preparation or overall experience at New Grace.

Information regarding the environment of New Grace is not provided in the available reviews. Therefore, it is not possible to describe the ambiance, décor, or cleanliness of the restaurant's interior. Local users interested in dining in, if that option is available, would need to visit the location or inquire directly about the dining area.

Similarly, details about the services offered by New Grace are limited. The phone numbers provided suggest that they accept phone orders, likely for takeout. The reviews do not explicitly mention delivery services or the option to dine in. Based on the nature of the feedback, it can be inferred that takeout is a primary service. The discrepancy in the reported experiences might also reflect variations in quality for different dishes or inconsistencies in food preparation on different occasions.

The reviews do not contain any information about special features of New Grace, such as unique menu items, specific cooking styles, or any aspects that particularly distinguish it from other Chinese restaurants. The positive reviewer mentioned standard items like fried dumplings, egg roll, and a combo meal, while the negative reviewer also described typical offerings like fried chicken. This suggests a menu focused on familiar Chinese-American dishes.

Promotional information is also absent from the provided reviews. There is no mention of any discounts, special offers, or loyalty programs that New Grace might be offering to attract or retain customers. Local users interested in potential promotions would need to contact the restaurant directly to inquire.

For local users in Steelton, PA, New Grace presents a somewhat uncertain option for Chinese takeout. While one customer reported a positive experience with certain dishes, another had a significantly negative experience concerning food quality and pricing. This discrepancy suggests that the quality and value at New Grace might be inconsistent. Potential customers may want to consider these differing viewpoints when making their decision. If specific dishes like the egg roll and combo meals are of interest, the positive review offers some encouragement. However, the serious concerns raised in the negative review, particularly regarding food quality and value, should also be taken into account.

In conclusion, New Grace in Steelton, PA, is a Chinese restaurant offering takeout services. Customer reviews provide contrasting experiences, with one praising the taste of certain items while another strongly criticizing the food quality and pricing. Local users may want to approach with caution and perhaps consider trying a few standard items to form their own opinion, keeping in mind the reported inconsistencies in customer satisfaction. Further information about their environment, services beyond takeout, specific menu features, and any promotions would require direct inquiry with the restaurant.