- Chinese Food
- Chinese Restaurant
- New York
- Onondaga County
- Syracuse
- Eastside
- Chinese Restaurant in Westcott Street
- New Garden
New Garden Photos








Hours
Monday, 11:00 AM - 10:00 PMTuesday, Closed
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 12:00 AM - 10:00 PM
About New Garden
New Garden is a Chinese restaurant located at 471 Westcott St, Syracuse, NY 13210, USA, providing meal delivery services to the local community. They can be contacted at (315) 472-6666 or via mobile phone at +1 315-472-6666 for orders.
Recent customer reviews indicate potential concerns regarding the food quality and customer service at New Garden. One new resident of the neighborhood reported a disappointing first experience, citing cold and burnt chicken teriyaki and a hard vegetable roll, despite the rice being acceptable. This customer stated they would not recommend ordering from New Garden.
Another review highlighted a lack of flexibility in accommodating a dietary request following mouth surgery, where a customer was unable to substitute rice for noodles and described the restaurant as unfriendly and dirty.
Local users considering meal delivery from New Garden are advised to take these recent negative experiences into account.
New Garden Location
471 Westcott St, Syracuse, NY 13210, USA
Customer Reviews
Being new to the neighborhood I was Trying this place for the first time. $20 for cold burnt chicken Teriyaki and veg roll was also as hard as a rock. Rice was ok but I wouldn’t recommend. Disappointed.
They wouldn't change my rice to noodles and I just had mouth surgery. So I had to buy the rice. Not friendly and dirty.
Went with a couple friends to get the lunch special discount. They took forever to bring out our food, and then we were waiting forever to get the check as well until they told us we have to come up to pay. She charged us the full price despite us ordering before it ended. When confronted, she said simply just said that’s too bad and we’re paying our bill after the special ended. Good food, but trash service and unpleasant wait staff.
The food is really good, but they tried to stuff my whole order into one bag, no fortune cookies at all and no crispy noodles, and they only gave me one cup of sauce for three orders of dumplings. My order was for multiple people and the main focus was the dumplings. Without the sauce, the dumplings were very bland. We also had a whole order of teriyaki chicken leak onto everything else because it was stuffed at the top of the bag and stapled through the bag... I'm really heartbroken because I was trying to get this food as something nice for people that I care about. But they fit an extra thing of rice in that I never ordered...
I ordered off of an app Food was honestly some of the best Chinese had in forever and wasnt left disappointed. It was hot and fresh and the flavors on point. I'm from New England where Chinese is top tier (if u know u know)
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