New Garden

Situated at 1535 Westchester Ave in the Bronx, New York, NY 10472, New Garden operates as a Chinese restaurant catering to the local community. As a Chinese restaurant, New Garden's primary offering revolves around providing a variety of Chinese culinary dishes. While the reviews do not explicitly detail the restaurant's ambiance, it can be inferred that New Garden likely maintains a standard restaurant setting to accommodate dine-in customers, alongside its apparent focus on takeout and delivery services.

The services offered by New Garden appear to include both takeout and delivery. Customers can place orders by calling (718) 991-3384 or +1 718-991-3384. The mention of a customer placing a delivery order suggests that this is a service provided by the restaurant. Additionally, the fact that the customer eventually went to the physical location indicates that takeout is also an available option. While not explicitly stated in the provided feedback, it is a common practice for Chinese restaurants to offer dine-in services as well, allowing customers to enjoy their meals on the premises. To confirm the availability of dine-in, takeout, and the specific delivery area, it is advisable to contact New Garden directly.

Information regarding the specific features of New Garden's menu is not detailed in the provided reviews. However, as a Chinese restaurant, it can be expected to offer a range of popular Chinese dishes, encompassing various cooking styles and regional influences that are commonly found in Chinese cuisine in the United States. These typically include a selection of appetizers, soups, fried rice and noodle dishes, and main courses featuring chicken, beef, pork, and seafood, along with vegetable-based options. To get a comprehensive understanding of New Garden's menu, including any house specialties or unique offerings, it would be best to inquire directly with the restaurant or check if they have a menu available online through third-party delivery platforms or their own website, if one exists.

The limited customer feedback available provides mixed insights into the operational aspects of New Garden. One customer shared a negative experience regarding a delivery order placed on Christmas Day. According to this review, after placing an order and being told it would arrive in 25 minutes, the customer experienced a lack of communication when they called multiple times to inquire about the delayed order. Ultimately, upon physically going to the restaurant after an hour of waiting and unanswered calls, the customer found the establishment to be closed. This resulted in a one-star rating due to the perceived disrespect and lack of communication regarding the closure after the order was taken. This review highlights potential issues with the restaurant's phone communication and order management, particularly during busy periods or holidays.

Another piece of feedback corroborates issues with phone communication, stating that "when you call there's always an excuse." This suggests a recurring problem with the phone answering service. However, this same reviewer also offers a more positive perspective on the in-person experience, noting that the "owner very nice guy" and that the "workers too." This indicates a potential disconnect between the phone communication and the in-store customer service. The reviewer further elaborates that the individuals answering the phone might not be at the store, suggesting a possible reliance on a third-party or remote order-taking system that may lead to miscommunications.

Promotional information for New Garden is not available within the provided reviews. Chinese restaurants often offer various promotions such as lunch specials, family meal deals, or discounts on certain days or for specific order amounts. To find out if New Garden currently has any special offers or promotions, it would be necessary to contact the restaurant directly or check local online platforms that may list such information. Given the limited and somewhat negative feedback regarding communication, directly inquiring about any promotions when placing an order might be the most reliable way to obtain this information.

In conclusion, New Garden is a Chinese restaurant located at 1535 Westchester Ave in the Bronx, NY, primarily offering takeout and delivery services, with the likelihood of dine-in also being available. While specific details about the menu and restaurant environment are not provided in the available reviews, feedback suggests potential inconsistencies in phone communication and order management. However, there is also a positive mention of the owner and in-store workers being nice. To get accurate information about their menu, services, delivery area, hours of operation, and any current promotions, customers are advised to contact New Garden directly at (718) 991-3384 or +1 718-991-3384.