New Fresh Wok

Note to readers: Please read the entire review I’ve provided as there is both good and bad elements and in fairness to the business I want to provide a complete overview. Thanks! First the not so good stuff: Food is standard / unspecial and my meal seemed very heavy and dense. The offerings are mostly what you might expect from a standard Asian-fusion menu. One nice feature of the menu is that in addition to Chinese cuisine, New Fresh Wok also offers a sushi bar. Personally, I was not impressed with the food and the three other people I dined with, all of which ordered different items, generally felt the same way but as a vegetarian I was particularly underwhelmed. If you do find something on their menu that you like, then you are in luck because the portions are absolutely enormous!! I mean huge, like massive. So expect to go home with to-go containers as well. The other unfortunate report is that the bathrooms are very unclean - it was sort of nightmare getting my toddler to use the facilities giving that every surface was basically a petri dish. They could definitely do much better in the house keeping department without question. Now for the good and even great stuff: This restaurant features a very unique serving staff! You order your food up at the front of the house but then……wait for it…..soon arrives a robotic kitty waitress who brings each table their food, equipped with under-glow, LED whiskers and a little musical tune announcing its arrival and departure. This was A BIG HIT with all the kiddos at the restaurant, including mine, and it was fun to experience this novelty in action. Hard not to smile. Additionally, the restaurant features another playful automation system - cotton candy machine! For $5 you can choose from a wide variety of shapes and colors (flowers/hearts/domes etc) and the machine spins up a sugary confection and everyone who did this while I was at the restaurant left with a big smile. The kids generally loved the cotton candy machine as much, if not more, than the two kitty robots zooming around the modest-sized dining room. I hope this review helps folks make some informed decisions in your eating-out adventures in the Twin Cities!

New Fresh Wok – 3-Star Review I recently visited New Fresh Wok in St. Paul, MN, and had a mixed experience. I ordered a spicy tuna roll and a Philadelphia roll, but unfortunately, the Philadelphia roll didn’t taste as fresh as I expected. The restaurant has a unique concept with a robot server, which I actually found to be efficient and fun. However, the customer service at the register was a letdown. The receptionist was rude, making the ordering experience unpleasant. If they’re going to require customers to order at the register, they should at least ensure that the human interaction is welcoming. Otherwise, why not just let the robot handle everything? Overall, the idea of robotic service is cool, but the food quality and human service need improvement. I’d rather go somewhere else for fresher sushi and better customer service.

Really fun place! The food was decent, the vibes were good. But definitely the stand out was the amazing cat robots that deliver the food to your table! It was a really fun experience. The prices were very fair and the staff we interacted with were friendly. I'd definitely be excited to come back here and try other dishes, especially the different sushi rolls.

Order at counter, pay and the robot will bring the food to you. This is nice when you don’t feel like talking. The food comes out really fast. Regarding the food, the portion is good but the Dragon & Phoenix is almost cold and I’ve definitely had better sesame chicken. The sushi is just OK - I should order the specialties next time. It’s good that we have 2 bowls of soup which are at least warm and filling. The milk tea is quite good. Overall this might be an ordering mishap. Because of the robot’s route I can see what others have ordered and everything looks better than ours. I will be back just for the tea and maybe try some other sushi & entrees.

Tbh it’s probably one of the best lowkey spot for takeout or even dine in near Roseville. I love their food, specially general Tso’s chicken, Hot and spicy beef and kung pao chicken. I’ve recently discovered their boneless spare ribs platter and been ordering it pretty frequently. The lady at the cashier is really polite and nice too. I’m probably one of their regulars now lol