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Examining Customer Feedback on New Country China Buffet in Jackson, MI
  1. Chinese Food
  2. Chinese Restaurant
  3. Michigan
  4. Jackson County
  5. Jackson
  6. Chinese Restaurant in North Wisner Street
  7. New Country China Buffet

New Country China Buffet

917 reviews

New Country China Buffet Photos

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Hours

Monday, 11:00 AM - 9:30 PM
Tuesday, 11:00 AM - 9:30 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 10:30 PM
Saturday, 11:00 AM - 10:30 PM
Sunday, 11:00 AM - 9:30 PM

About New Country China Buffet

New Country China Buffet, located at 1213 N Wisner St in Jackson, Michigan, operates as a Chinese restaurant offering a buffet-style dining experience. This format typically allows customers to sample a wide variety of dishes for a fixed price. However, recent online reviews paint a starkly negative picture of the food quality and overall experience at this establishment, which potential local users should carefully consider.

One particularly critical review simply stated, "Disgusting!" This strong condemnation was followed by specific examples of unsatisfactory dishes. The customer reported that the egg rolls tasted "freezer burnt and greasy," indicating potential issues with food storage and preparation methods. The crab Rangoon was described as "sour," suggesting spoilage or the use of ingredients that were no longer fresh. Even the prime rib, a less common offering in a Chinese buffet, was labeled "flavorless and sour," further reinforcing concerns about the quality of ingredients and cooking.

The negative feedback continued with the Singapore rice noodles, which were described as "chewy and greasy," pointing to potential issues with texture and excessive oiliness. The "cheesy seafood delight" was deemed "not so delightful," being "dry and crunchy," suggesting that it may have been sitting out for an extended period or improperly prepared. The reviewer concluded by stating that the entire experience was "absolutely disgusting even by Chinese buffet standards" and affirmed that they would "definitely never be back." This strongly suggests a deeply negative impression of the food quality at New Country China Buffet.

Another customer echoed these sentiments, describing New Country China Buffet as "by far, the worst buffet I have ever been to." This is a significant statement, indicating a very poor experience relative to other buffet-style restaurants this individual has visited. The reviewer elaborated on their concerns by stating that "the food had been sitting there you could tell for a long time." This implies a lack of freshness and potentially unsafe food handling practices. The observation that "some of the trays they may have dumped fresh on top of the old, but they did not change out any pots" raises serious concerns about cross-contamination and the serving of food that is not adequately rotated or kept at appropriate temperatures.

Based on these two recent reviews, there is no positive feedback regarding the environment or the quality of the food at New Country China Buffet. The descriptions provided suggest significant issues with food freshness, taste, texture, and preparation. The lack of any positive comments makes it difficult to ascertain any potential strengths of the establishment based on this limited online feedback.

Given that these reviews focus almost entirely on negative aspects of the food, there is no information provided about the services offered beyond the buffet format itself. We can infer that it is a self-service style restaurant where customers select dishes from a variety of stations. However, there is no mention of staff interaction, the cleanliness of the dining area, or the overall ambiance of the restaurant.

Similarly, there is no information available regarding any promotional offers or special deals at New Country China Buffet in these reviews. Potential local users would need to contact the restaurant directly at (517) 788-6667 or +1 517-788-6667 to inquire about pricing, hours of operation, and any current promotions that might be available. However, given the strongly negative feedback concerning the food quality, any potential promotional offers might be overshadowed by the reported poor dining experience.

In conclusion, the recent online reviews for New Country China Buffet in Jackson, MI, raise significant concerns about the quality and freshness of the food served. Customers have described dishes as freezer burnt, greasy, sour, chewy, dry, and flavorless, with one reviewer stating it was the worst buffet experience they had ever had. The implication of old food being mixed with potentially fresher items without proper replacement of serving containers further exacerbates these concerns. Potential local users should carefully consider this overwhelmingly negative feedback when deciding whether to dine at New Country China Buffet. Without any positive reviews to counterbalance these strong criticisms, it is difficult to recommend this establishment based on the currently available information. Individuals who prioritize food quality and freshness may want to explore alternative Chinese dining options in the Jackson area.

New Country China Buffet Location

1213 N Wisner St, Jackson, MI 49202, USA

Customer Reviews

3.0
917 reviews
M
Mel
Dec 25, 2023

Disgusting! Eggrolls tasted freezer burnt and greasy, crab Rangoon was sour, prime rib, flavorless and sour, Singapore rice noodles, chewy and greasy, cheesy seafood, delight, not so delightful, dry and crunchy…. Absolutely disgusting even by Chinese buffet standards. We will definitely never be back.

B
Beth Kissella
Aug 28, 2024

By far, the worst buffet I have ever been to. The food had been sitting there you could tell for a long time, some of the trays they may have dumped fresh on top of the old, but they did not change out any pots, would never recommend this place.

b
beowolfe
Mar 16, 2023

I wish I got more pictures! all of the food looked so delicious and the taste matched. the restaurant was super aromatic and the environment was clean and calm. on top of that, the prices are AMAZING! only $20 for two people to get all-you-can-eat lunch! this is a new favorite spot and I will definitely be back again :-)

k
kelly
Jan 11, 2023

pleasant environment its a large space but cut into separate more intimate areas by beautiful wood dividers. hardworking staff, cheerful environment, fresh tasty food and clean. i don't give an "all star" review, but they deserve it. Thanks to the New Country guys, YOU ROCK!!

A
Andres james
Nov 12, 2024

I love this place! I come atleast once a month if not more and Have been eating here for years! But today, 11/12/24… the food was super poor quality! Everything had an off taste, and a lot had been sitting a long time. Could tell green beans weren’t cooked long enough, same with the broccoli in the beef n broccoli.. shrimp was slimy… I hope it was a bad day and that they're not going to crap.

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