New Choi Hee: Chinese Restaurant and Meal Delivery in Staten Island

Chinese Restaurant New York Richmond County Stapleton Heights Bay Street

109 reviews

426 Bay St, Staten Island, NY 10304, USA
+1 718-447-8282
webSite

Hours

Monday, 11:00 AM - 10:30 PM
Tuesday, 11:00 AM - 10:30 PM
Wednesday, 11:00 AM - 10:30 PM
Thursday, 11:00 AM - 10:30 PM
Friday, 11:00 AM - 11:30 PM
Saturday, 11:00 AM - 11:30 PM
Sunday, 12:00 AM - 10:30 PM

About New Choi Hee

New Choi Hee is a Chinese restaurant located at 426 Bay St in Staten Island, New York. Operating as a Chinese Restaurant, they offer meal delivery and takeout options to local users.

Recent customer reviews raise significant concerns about the quality of food and customer service at New Choi Hee. One reviewer reported ordering chicken wings that were unusually small, even "smaller than my pinky." This customer's attempt to address the issue with the restaurant resulted in conflicting explanations from staff and ultimately a frustrating experience where they were hung up on.

Another review described the food as "horrible," stating they would never order from New Choi Hee again. This customer cited issues with the cooking oil being old, stale fries, burnt chicken with a strange taste, and generally recommended against ordering from this establishment.

The pricing was mentioned by one reviewer as "reasonable," but they strongly preferred paying more for better quality food elsewhere. No information regarding the restaurant's environment or any promotional offers was available in the provided reviews.

Based on this recent feedback, potential customers should be aware of the reported negative experiences concerning both the food quality and the handling of customer complaints at New Choi Hee. This information is presented objectively based on the provided customer reviews.

For those who may still wish to contact New Choi Hee, their phone number is (718) 447-8282 or +1 718-447-8282.

New Choi Hee Location

426 Bay St, Staten Island, NY 10304, USA

Customer Reviews

3.0

109 reviews

Patrick Dary

Jan 26, 2023

Ordered 3 orders of wings that came out to 18 and change the wings were literally smaller than my pinky . I have never seen such small wings in my life. When I called to address the situation they said they got a small batch that day but when I spoke to the manger they said that’s how small there wings always are , basically just trying to say anything to get me off the phone the lady put me on hold and than eventually just hung up on me and when I called back they said there’s nothing they could do about it . PLEASE DO NOT EAT HERE EVER JUST CALL ANOTHER RESTAURANT.

katel hudson

Jun 28, 2024

This food was horrible I will never order from here again pricing is reasonable but I’d rather pay a lil more for better food the grease they cooked my chicken and fries in was old the fries were stale the chicken was burnt and it had a funny taste no good wouldn’t recommend AT ALL‼️

damena 1

Nov 13, 2024

i ate it this afternoon. think it gave me food poisoning. been burping on that taste all day and night long and got serious pain.

Francisca Colon

Apr 04, 2022

Terrible Customer service !! & they pick and choose when they would like to make your food well (picture below) Also quality 0/10. Chicken Dry with no Sauce !! Extremely frustrated with this order !

Raquel C

May 11, 2023

I have been coming here since I moved to the area and had no problems. But today I attempted to order a general tso shrimp with chicken fried rice as a combo, I have been ordering different combos before. Not only was the guy on the phone rude.. he didn’t try to help me at all and spoke to me as if I was stupid. I’m never going back there again. He must be covering for someone because I’ve placed my order there before without an issue then all of a sudden I’m not allowed to order it? Never again. Do not buy from this place.