New China Photos









Hours
Monday, ClosedTuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 11:00 AM - 9:00 PM
About New China
Welcome to New China Restaurant, your local Chinese Restaurant in Xenia, Ohio, offering a variety of Chinese dishes for take-out.
Customer reviews for New China present a mixed picture. One customer had a highly positive experience with the orange chicken and white rice, describing it as "fantastic" with a flavorful and slightly spicier sauce than they were accustomed to. They also noted the cleanliness of the restaurant's interior during pick-up and recommended eating there.
However, another customer expressed significant dissatisfaction with their order of peppered chicken. They reported receiving chicken with peppers and onions instead and were unhappy with the customer service they received when addressing the issue. This customer stated that there was no offer to correct the order and felt that they were blamed for the mistake, leading them to decide not to order from New China again due to poor customer service and order inaccuracies.
New China is located at 1856 W Park Square, Xenia, OH 45385, USA. You can contact them at (937) 372-8885 or their mobile number +1 937-372-8885 for inquiries or to place an order. We encourage you to consider these recent experiences when making your decision.
New China Location
1856 W Park Square, Xenia, OH 45385, USA
Customer Reviews
I placed a to-go order today for orange chicken with white rice, and oh my lord is it fantastic! The chicken is much saucier and a bit hotter than I'm used to from Chinese restaurants, which I really appreciate. Not sure about their other foods but this was a 9/10 meal, and the inside of the restaurant was very clean when I ame to pick up my food, would highly recommend eating here.
I have always ordered the peppered chicken and I have for a long time gotten the peppered chicken. This time I got instead of peppered chicken chicken with peppers and onions! Not what I ordered. Instead of trying to make it right or even offering to make it right like being that back and we will fix it. She basically told me it was my fault that all of a sudden the meaning changed! And I’m stuck with it! I spend a lot of money in there 80$ just tonight! but there are other places to eat that can use my 60-100 bucks.and have way better customer service! Not cool customer service at all! Instead of offering to make it right she was rude and basically told me I was stuck with it. I do not want to spend my hard earned money in a place that don’t give a shit about customer service! There are to many places in this economy that I’m sure could use the money in there business. I will not be ordering again in here! Buyer beware. If they screw your order up your stuck with it IF you can get someone that understands English! Customer service sucks in here!
I guess you could say that this review is in real time. I’m writing it while we’re still here and we haven’t got any food yet. I used the restroom on entering so 1) it’s good that they have a restroom open to the public and 2) the restroom was clean and spacious. Don’t worry about the bathroom tiles. They look filthy in the picture but it’s just discolored and not dirty at all. We ordered the food (shrimp lo mein). The cashier got the order wrong but straightened it out with no problem. We’ve been waiting a little while. I’ve eaten here before so I expect it to be good. Okay. Just ate the first finger full of food. Gooder than a mug! Drinking the house sweet tea. Excellent. Wife is not complaining so she must be happy. Soft music. Quiet. Simple decor. You’d like it if you want a toned down atmosphere.
The food was amazing but the egg drop soup tasted like cleaning fluid she gave me a egg role instead which was 5/10
I am a little ambivalent here. Had large hot sour soup. Tasted good little spicy Sweating it out right now. She made me pay upfront so I dont know how bill broke down as I never got to actually see it.Total $5.40 for large soup fried won tons and Dansani. When you ask for water this is what you get bottled. My brother and I used to come in a sometimes. 1st time they brought wontons w/soup. After that they said it is an extra dollar. We started going other places. Today lady seemed like why are you here? She did ask how I was doing later though. The food is good. If you want a friendly face or a smile with it maybe better goto another establishment.
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