New China

Welcome to New China, a Chinese restaurant located at 3700 S Memorial Dr A1 in Greenville, North Carolina. Serving the local community with a variety of Chinese dishes, New China can be contacted at (252) 321-8880 or via their mobile number +1 252-321-8880 for placing orders and inquiries. However, recent customer feedback indicates potential issues with certain aspects of their food offerings, particularly the chicken wings and rice.

Based on the available customer reviews, experiences at New China have been less than satisfactory for some patrons, especially concerning specific menu items. One reviewer noted that while the overall food wasn't bad, they were highly critical of the size of the chicken wings, describing them as "mini chicken wings like literally the size of your finger." This customer also reported a recurring issue of "little to no meat" on the wings during their last three visits. Their attempt to address this by calling the restaurant resulted in an offer to replace the wings if they were brought back. However, due to time constraints during a lunch break, the customer was unable to take advantage of this offer, ultimately leading to a negative experience and a lack of food during their work hours. Based on these repeated issues with the chicken wings, this reviewer explicitly stated, "I don’t recommend this place for chicken wings."

Another customer's first experience with New China was also negative, leading them to declare it would be their last. This reviewer cited multiple issues with their order, including rice that tasted "like it’s old," chicken wings that were "small," and shrimp egg rolls that were "chewy." This combination of negative feedback across several different dishes resulted in the reviewer feeling that the over $26 spent was a waste. This strong negative sentiment suggests significant concerns regarding the freshness and quality of some of New China's key menu items.

Considering these two reviews, a pattern of dissatisfaction emerges, particularly concerning the chicken wings, which are described as undersized and lacking in meat. Additionally, there are concerns about the freshness of the rice and the texture of the shrimp egg rolls. While one reviewer mentioned that the food wasn't entirely bad overall, the specific and repeated complaints about these items should be a point of consideration for potential customers.

As a Chinese restaurant, New China likely offers a range of standard Chinese-American dishes beyond chicken wings, rice, and egg rolls. However, the negative feedback on these commonly ordered items might indicate potential inconsistencies in food preparation or ingredient quality. Customers who frequently order these dishes, in particular, may want to be aware of the reported issues.

Information regarding the environment of New China is not provided in the available reviews. The customers focused on the issues with the food itself, so details about the restaurant's ambiance, cleanliness, or decor are not mentioned. Similarly, the reviews do not offer any insights into whether the restaurant is primarily geared towards takeout or offers a significant dine-in area.

The services offered by New China likely include both takeout and possibly dine-in, given their physical address. The incident with the replaced chicken wings suggests that they do have a process for addressing customer complaints, although the resolution may not always be convenient for the customer. The fact that the second reviewer placed an order implies that takeout is available.

Currently, there is no promotional information mentioned in the provided reviews. Given the negative feedback regarding food quality and portion sizes (specifically the chicken wings), any promotions might not be sufficient to overcome these concerns for potential customers. It would be advisable for the restaurant to address the quality issues raised in the reviews before focusing on promotional efforts.

In conclusion, recent customer reviews for New China in Greenville, NC, highlight several areas of concern, particularly regarding the small size and lack of meat in their chicken wings, the perceived staleness of the rice, and the chewy texture of the shrimp egg rolls. While one reviewer found the overall food to be "not bad," the specific and repeated nature of the complaints about these items suggests potential inconsistencies in quality. Local users considering New China should be aware of this recent feedback, especially if they are inclined to order chicken wings, rice, or egg rolls. It might be prudent to inquire about the current quality and sizing of these items before placing an order or visiting the restaurant.