New China

This introduction addresses New China, a Chinese restaurant located at 170 Magee St, Troy, MO 63379, USA. They can be contacted at (636) 528-5878 or their mobile number +1 636-528-5878. Based on recent online customer reviews, there appear to be significant concerns regarding the accuracy of orders, the quality of the food, and potential health issues associated with dining at this establishment.

One customer reported a severe issue with their order, stating that they received someone else's food and that the restaurant refused to rectify the mistake. According to this review, New China would not take back the incorrect order, provide the customer with the food they had paid for, or offer a replacement. This individual described the food as "completely terrible" and strongly recommended that everyone in the town of Troy avoid the restaurant.

Adding to these serious concerns, the same reviewer also stated that their wife experienced food poisoning, suffering from severe diarrhea for three days after consuming food from New China. This is a critical accusation that raises significant questions about the restaurant's food safety and handling procedures. The reviewer concluded by labeling their experience as "absolutely, horrible" and reiterating their strong recommendation to stay away.

Another customer provided specific feedback on the quality of several dishes. The Orange Chicken was described as having "too much oil/msg," suggesting an imbalance in the ingredients and potentially an overly greasy dish. The Fried Rice was characterized as being made with "cheap rice" that looked and tasted "nasty," indicating a dissatisfaction with the basic ingredients used. The "Cheese/Crab things," presumably referring to items like crab rangoon, were described as "greasy" to the point where the taste of crab meat was undetectable.

This reviewer went on to express a very low opinion of the overall food quality, stating that anyone who claims to like the food served at New China has likely never experienced good Chinese cuisine. This suggests a perception that the food is significantly below standard and not representative of authentic or well-prepared Chinese dishes.

Based on the severely negative nature of these reviews, it is difficult to ascertain any positive aspects regarding the environment or services at New China. The primary focus of the feedback is on the substandard quality of the food and a concerning incident of alleged food poisoning, coupled with poor customer service in handling order errors.

The features of New China, as a Chinese restaurant, would typically include a menu of various Chinese dishes available for dining in or takeout. However, the reviews provided offer no insight into the ambiance of the restaurant itself, the politeness or efficiency of the staff beyond the reported issue with the incorrect order, or any specific unique offerings. The overwhelming sentiment is one of dissatisfaction with the core product – the food.

There is no promotional information available in the provided customer reviews. Therefore, details about any special offers, discounts, or new menu items cannot be included in this introduction based solely on this data.

In conclusion, the recent online feedback for New China in Troy, MO, is overwhelmingly negative. Customers have reported issues ranging from incorrect orders and a refusal to rectify them to extremely poor food quality and a serious allegation of food poisoning. Potential customers are strongly advised to consider these reviews and exercise extreme caution before deciding to dine at or order from this establishment. The provided information suggests significant problems with both the food and customer service at New China.