Find My Perfect Chinese Restaurant Near Me

New China: Your Neighborhood Chinese Restaurant in Franklin, TN
  1. Chinese Food
  2. Chinese Restaurant
  3. Tennessee
  4. Williamson County
  5. Franklin
  6. Chinese Restaurant in Liberty Pike
  7. New China

New China

73 reviews

New China Photos

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Hours

Monday, 11:00 AM - 8:30 PM
Tuesday, 11:00 AM - 8:30 PM
Wednesday, 11:00 AM - 8:30 PM
Thursday, 11:00 AM - 8:30 PM
Friday, 11:00 AM - 8:30 PM
Saturday, 11:00 AM - 8:30 PM
Sunday, Closed

About New China

New China is a Chinese Restaurant located at 1400 Liberty Pike #200A in Franklin, Tennessee, serving the surrounding local community. Situated within a large subdivision, its convenience is a significant factor for many residents.

Customer reviews present a mixed picture of the dining experience at New China. One customer had a positive experience, describing the service as provided by a "sweet lady" and considering it the best Chinese spot tried in Tennessee so far. They specifically recommended the General Tso Chicken, noting that the food remained hot even after a 20-minute drive home.

However, another review expressed significant dissatisfaction with both the customer service and the food quality. This customer reported multiple disappointing experiences, despite the restaurant's convenient location. Issues highlighted include long wait times for food pickup, with quoted times being significantly shorter than the actual wait (e.g., a 20-minute estimate turning into a one-hour wait), and a perceived lack of care from the staff regarding these delays. The reviewer also mentioned a lack of quality control over the food.

Based on the available reviews, New China's primary feature appears to be its convenient location for the residents of the large subdivision it serves. While one customer praised the food and service, particularly the General Tso Chicken, another customer reported poor experiences with both service and food quality over multiple visits. Potential local users may want to consider these contrasting opinions when deciding to dine at or order from New China.

For orders or inquiries, New China can be contacted at (615) 599-8898 or mobile phone +1 615-599-8898. The restaurant is located at 1400 Liberty Pike #200A, Franklin, TN 37067, USA.

New China Location

1400 Liberty Pike #200A, Franklin, TN 37067, USA

Customer Reviews

3.0
73 reviews
S
Shay L
Mar 15, 2025

Sweet lady , Best Chinese spot we have tried in TN so far. Definitely recommend the general tso chicken ! Food was still hot even after driving 20+ minutes home.

J
Joel Bowman
Nov 28, 2024

Poor customer service and food. This place only survives because it's in the middle of a very large subdivision and is extremely convenient for everyone that lives in the neighborhood. We have tried on a few occasions for this fact, but always end up being disappointed. They will tell you it will be ready in 20 minutes, while you wait an hour to pick up your food and they don't care. No quality control over the food either.

D
Dug Unlisted
Feb 09, 2022

I have to agree the staff comes off as being a bit rushed or some might say “Unfriendly” The food is typical or exactly the same as most small Chinese stores offer …. It is nothing special Parking is good Access to roads from their parking is good Waiting area was clean No bathrooms February 2022. Only take out available Both coke and Pepsi products available

C
Christopher Staley
Mar 08, 2022

Came in d/t reviews. 1 star to me is inedible, and i can eat anything. I ate this so it should be 2, but the chicken was a solid mass. No knife, only the cheap floppy carry out forks. So i had to shred it with those, or eat it like a crunchwrap.

K
Kelsey G
Sep 06, 2024

This is our go to Chinese takeout in Franklin - and we’ve tried several other places. The staff is always very nice and the food is excellent. We really like the Buddhist delight and other vegetarian dishes here! Also - I’m not sure why there is a review on here with a picture of a buffet because I’ve been going here for more than 5 years and they’ve never had a buffet…

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