New China

This introduction addresses New China, a Chinese restaurant located at 133 E Bethalto Dr, Bethalto, IL 62010, USA. They can be contacted at (618) 377-3333 or their mobile number +1 618-377-3333 for placing orders or inquiries. Based on recent online customer reviews, New China has undergone changes in its services, specifically regarding dine-in and delivery options, while still maintaining a reputation for excellent food quality among some patrons.

One reviewer expressed significant disappointment with the changes at New China. They noted that it "used to be" a full-service restaurant with dine-in and delivery options. However, according to this review, New China no longer offers delivery and has limited or no dine-in service, which the reviewer strongly criticized. They mentioned seeing delivery information on the menu despite the lack of this service, leading to frustration. This customer lamented the loss of a "great restaurant" and their dissatisfaction with the current state of New China, attributing the changes to the aftermath of the pandemic and urging the restaurant to bring back full dine-in and delivery services.

In contrast, another reviewer had a highly positive experience with the food at New China. They stated that they were dissatisfied with other Chinese options in nearby areas like Edwardsville, Glen Carbon, and Maryville, and that New China has become "the only place we go to for Chinese." This strong endorsement highlights the quality of their cuisine. This reviewer specifically praised the "pork fried rice," describing it as "dark, flavorful," and containing noticeable pork. They also mentioned that the rest of their family is happy with the food from New China and noted that the restaurant is "always busy" when they visit, suggesting a consistent popularity despite the changes in services.

This positive reviewer also provided insight into the current environment of New China, stating that the restaurant was "cut in half during the pandemic" and now offers "only a few tables for seating." This confirms the other reviewer's observation about the limited dine-in capacity, likely explaining the shift towards a primarily takeout model.

Based on these reviews, the environment at New China has changed significantly. It appears that what was once a full-service restaurant with ample dine-in space has been downsized, now offering only "a few tables for seating." This limited dine-in capacity suggests a shift towards a primarily takeout-focused operation. The decor and overall ambiance are not detailed in these reviews, with the focus being on the service changes and food quality.

The services offered by New China have also evolved. While they previously offered both dine-in and delivery, the current situation, according to one reviewer, is that delivery has been discontinued, and dine-in is severely limited. However, takeout remains a primary service, as evidenced by the positive reviewer who still frequents the establishment for their food. The fact that the restaurant is "always busy" suggests that their takeout service is popular.

The key feature of New China, according to one loyal customer, is the "excellent" quality of their food. The pork fried rice is specifically praised for its flavor and the noticeable presence of pork, indicating attention to detail in their recipes and ingredients. The general popularity of the restaurant, as suggested by it being "always busy," further supports the positive assessment of their food. However, the discrepancy between the menu showing delivery and the actual lack of this service could be seen as a point of concern for potential customers.

Currently, there is no promotional information available in the provided customer reviews. To inquire about any special offers, discounts, or the most up-to-date information on their menu and services (including the accuracy of delivery availability), it would be best to contact New China directly using the provided phone numbers.

In conclusion, New China in Bethalto, IL, is currently operating primarily as a takeout restaurant with very limited dine-in seating due to changes made during the pandemic. While one long-time customer expressed disappointment over the discontinuation of delivery and the reduced dine-in capacity, another reviewer highly praised the "excellent" quality of their food, particularly the pork fried rice, and noted the restaurant's consistent popularity. Local users should be aware of the limited dine-in options and the apparent lack of delivery service, despite what the menu might indicate, but may still find New China to be a worthwhile option for high-quality Chinese takeout.