New China Garden Buffet

New China Garden Buffet is a Chinese restaurant located at 804 6th Ave in Huntington, WV 25701. As a Chinese Restaurant offering a buffet, New China Garden Buffet aims to provide a wide selection of Chinese dishes to the Huntington community. They can be contacted at (304) 697-3636 or via their mobile number, +1 304-697-3636.

Based on recent online feedback from customers, experiences at New China Garden Buffet appear to be largely negative, particularly concerning the food quality. One reviewer who visited the buffet expressed extreme disappointment, stating that the hot items on the buffet were cold and of very poor quality. They rated the overall food quality a 2 out of 5 and described the staff and cleanliness as average.

Another customer who ordered food through DoorDash also reported a negative experience. Their order included orange chicken, fried rice, chicken with broccoli, and chow mein, but the chow mein was missing and replaced with a "very watery vegetable stir fry" that they did not order. This reviewer stated that all the food they received barely had any flavor and had a strange aftertaste. Their son, who usually enjoys fried rice, also did not like it. Ultimately, the customer had to discard the entire order due to the poor taste. They speculated that it might have been "just a bad night to order," but their experience was significantly negative.

Considering these two recent reviews, there are significant concerns regarding the food quality at New China Garden Buffet. The buffet was described as having cold and poor-quality hot items by one customer, while the takeout order was characterized by a lack of flavor, a weird aftertaste, and an incorrect substitution. These issues raise questions about the consistency and quality control of the food served at this establishment.

The environment of New China Garden Buffet can be partially inferred from one review which described the cleanliness as "average." This suggests that while not exceptionally clean, the restaurant might meet a basic standard of hygiene. However, there is no further information provided about the ambiance, decor, or overall atmosphere of the dining area.

In terms of services, New China Garden Buffet offers a buffet option for dine-in customers. They also provide takeout and delivery services, as indicated by the customer who ordered through DoorDash. The staff was described as "average" in terms of service by one reviewer, while the other review focused primarily on the issues with the food and order accuracy rather than the direct interaction with staff during the delivery process.

Regarding features, the main feature of New China Garden Buffet is its buffet, which typically offers a wide variety of Chinese dishes for a fixed price. However, the recent review indicating cold and poor-quality hot items on the buffet raises concerns about the current state of this feature. The availability of takeout and delivery through platforms like DoorDash is another feature that provides convenience for customers who prefer to eat at home.

There is no promotional information available in the provided text. It is unknown if New China Garden Buffet currently offers any discounts, special deals, or promotions to attract customers. Given the recent negative feedback regarding food quality, any promotional efforts might need to be coupled with improvements in food preparation and quality control to be effective.

In conclusion, recent customer reviews for New China Garden Buffet in Huntington, WV, raise significant concerns about the quality of their food, both for dine-in buffet and takeout orders. Issues such as cold buffet items, lack of flavor, strange aftertastes, and incorrect orders have been reported. While the cleanliness and staff were described as average by one reviewer, the overall impression from the recent feedback is negative. Local users considering New China Garden Buffet may want to take these recent experiences into account and perhaps seek more current information or consider alternative Chinese dining options in the Huntington area.