Mr Chop Suey

This place sells rice like I was used to eating when I was little there was a place on east 79th street my mom would buy from and this place took me back to my childhood. Just a warning though. If you buy fried rice, try it out before adding soy sauce! Almost guarantee that you won't need it. It has a lot of flavor!

I've been eating & ordering from this establishment for many many years starting from about 2003. I've never had a problem with my food or the service until recently. For whatever reason they don't have the original woman who worked there answering the phones & taking the orders. She was extremely pleasant & attention oriented. They recently got a new woman to do the job of taking phone orders & she is absolutely the most rude woman I have ever had the displeasure of doing business with. Yesterday on December 20, 2024 I ordered $88 worth of food online. I ordered my food and in doing that I marked NO TIP I then put into the comments "Will tip in cash." I ordered the food the same as I always do Lrg seafood lo mein spicy, sm shrimp egg foo young spicy amongst other items. If you're not familiar with their process when you order online & you want to pay by card you still have to call in & provide them the card info. So, that is exactly what I did. I called in She answered the phone she didn't say anything the original woman would've said "hold" but the woman from last night didn't I was on hold for so long & didn't hear anything so I hung up & called back. Once I called back she answered again. I stated "Hi, I just placed an online order." She stated "yeah I know" I said ok well I'm calling to pay. She says "what's the card number?" I said "do you even know what I ordered?" She said "yeah what's the card number." I said "can you repeat my order back to me?" She said "I know what you ordered what's the card number?" I knew at this point I should've just canceled the order but my children wanted Chinese & my youngest is a finicky eater & it was already 730pm so I asked again "well can you repeat my order to me?" she again said " I already know what you ordered" well I paid and when I received the food yes it was all there but you can bet IT WAS PREPARED WRONG. Nothing I requested was on the food. And to top it all off I wake up this morning December 21, 2024 to find that my order total had changed and it was now $95.xx. That rude ass thief had added a $7 tip to my card even after I had noted NO TIP WILL TIP IN CASH. I did indeed tip in cash as I said I would. That woman is absolutely horrible and I will never purchase another item from the restaurant Mr Chop Suey. This was actually my 2nd encounter with this woman & the 1st time she was just as awful. Well I finally learned my lesson I will never eat here again. She is rude & a thief. She has horrible customer service skills. I can guarantee she has run many loyal customers away as she did me. I called to speak with the owner and again she answered she told me he wasn't their. After I told her how dissatisfied I was with her attitude & how she essentially stole $7 from me on top of my order being wrong, that awful woman said to me "I can give you a $7 discount the next time you order" I of course declined because I'll never eat here again but that gesture showed that she was guilty. Do not eat here because you will not be treated like a paying customer.

The rice was dry. I ordered xx spicy and was the complete opposite. The atmosphere is old and dirty looking. The kitchen looked clean. The cashier was not pleasant but she wasn't mean. I ordered spicy wings and they were just wings with hot peppers. 4/10. Would not recommend.

Worst Chinese place ever. Horrible customer service the lady in front on phone whole time your at front trying to pay. My mom's order had a hair in it I had bring it back have it remade. The dishes are so small now they barely give out any sweet n sour sauces. I will never go back here again.

Best Chinese food I’ve ever had. Customer service is TERRIBLE, the woman is always yelling & her accent is so strong, it’s hard to understand but the food is so delicious I continue to return to allow her scream at me every time. Portion size is on point for my big back self. I travel from Wisconsin atleast once a month to buy food from this location.