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Moon Star Restaurant - Ansonia, CT
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Moon Star Restaurant

251 reviews

Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, Closed
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 11:00 AM - 10:00 PM

About Moon Star Restaurant

Moon Star Restaurant, located at 100 Division St #110, Ansonia, CT 06401, is a Chinese Restaurant offering takeout and delivery services. You can contact them at (203) 734-7600 or +1 203-734-7600.

Recent customer reviews indicate significant concerns about the food quality and service at Moon Star Restaurant. Several reviewers have described the food as excessively greasy and poorly prepared. One customer reported that their child became ill after consuming the food, and expressed dissatisfaction with the owner's response.

Another reviewer, who had previously considered Moon Star a dependable option for quick and casual Chinese food, reported a significant decline in quality. They cited issues with bland and mushy General Tso's chicken, poor quality spare ribs, and dumplings described as smelling and tasting spoiled. This reviewer strongly advised against ordering from Moon Star, recommending instead to seek higher-quality Chinese food options.

Given the strongly negative feedback regarding food quality and customer service, potential customers should exercise caution and consider these recent reviews before placing an order. The reviews suggest a significant risk of receiving poorly prepared and potentially unpalatable food.

Moon Star Restaurant Location

100 Division St #110, Ansonia, CT 06401, USA

Customer Reviews

3.0
251 reviews
W
WHEN.IN.PARIEE
Aug 08, 2024

The most nastiness food I have ever ordered. Food was dripping with grease to the point where I could have fried my own chicken with the grease that came from the food. Called the establishment and the owner was very unpleasant saying we checked the food and it was fine. I told them my son threw up from the food and said, “ what do you want me to do about it “. Will never go back… take my advice, save your money

D
David Michaud
Aug 30, 2024

Of the many quick and casual Chinese food places in the area, moon star was the most dependable as far as quality for price and taste. Although, after recently trying the food the decline in quality was a saddening shock. General Tso’s chicken bland and mushy, spare ribs were decent but too closely resembles gristle shaving from a grease trap, and worst of all being an order of dumplings which i had in the past said were the best were now quite the opposite. From opening the container and getting a whiff of a dumpster in July to the first bite into a sour wrap and spoiled meat inside. Firmly said, it will be the last visit the Moon Star. Definitely recommend getting something on the higher end if wanting Chinese food that wont leave you sick and sad you wasted your money.

c
christen gardner
Sep 08, 2024

Absolutely horrible service. Gave me something I was deathly allergic to and then didn't care told me I was I'll not get my money back even if I gave the food back only a discount. Was super disrespectful when speaking to and would never ever order from here ever again. I made sure to file a police report as well as will be taking them to small claim court for my money. Wouldn't recommend ever

J
Jen
May 27, 2024

Placed an order at 4:40 was given a window of 5:20-5-30. At 5:45 my husband called to check on the order and was told 25 more minutes with no apology or explanation. After 30 he called again and was told “oh well, have a good night”. Our food finally arrived around 6:40. Even if their food was good, it wasn’t , I would still shout to everyone I know to stay away from this place because of their customer service. So glad there are so many other options to order from!

S
Sus Chedda
Apr 13, 2024

Me & my family have gotten takeout a few times. Tonight was definitely the last time. I wasn't satisfied the last 2 times BUT my wife liked her food so we went back. My mom ordered this time & her food was wrong. Called to let them know & the guy was real rude. Addressing my mom as"buddy" & "bro" definitely not professional. He offered for us to come back & buy the food again for 20% off. No thanks we'll cut our losses. We'll go to China Sea instead

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