Moon Hing

Located at 1073 W Main St in Dover-Foxcroft, Maine, Moon Hing operates as a Chinese restaurant serving the local community. Reachable at (207) 564-8440 or +1 207-564-8440, Moon Hing falls under the platform category of "Chinese Restaurant," indicating its primary offering of Chinese cuisine for patrons in Dover-Foxcroft and surrounding areas. Customer reviews present a somewhat polarized view of this establishment, with experiences ranging from highly negative regarding pricing and food quality to positive remarks about specific dishes and service.

Details regarding the environment of Moon Hing are limited in the provided reviews. One positive review mentions a pleasant waiter, suggesting a dine-in service is available. The same review also humorously noted country music playing in the restaurant, indicating a casual and perhaps unexpected ambiance. The negative review does not describe the physical environment but focuses on issues with pricing and food. Without further information, it is difficult to paint a comprehensive picture of the restaurant's atmosphere. Potential customers might find it helpful to visit or inquire directly to get a better sense of the dining environment.

In terms of services, Moon Hing appears to offer dine-in, as indicated by the mention of a waiter. Given that it is a standard practice for Chinese restaurants, it is also highly likely that takeout service is available for customers who prefer to enjoy their meals off-premises. The availability of phone numbers supports this possibility, as customers can call to place orders for pickup. Delivery service is not mentioned in the provided reviews, so customers interested in this option would need to contact the restaurant directly to inquire about its availability and any applicable service areas or fees. The core services likely include providing Chinese cuisine for consumption on-site and for takeaway.

Customer feedback on the food quality at Moon Hing is contradictory. One reviewer expressed extreme dissatisfaction, stating that the food is "getting worse" and that they would no longer patronize the establishment. This negative review followed an experience where they felt overcharged and received a receipt lacking itemized details. In stark contrast, another reviewer had a positive experience with specific soup orders. They described the hot and sour soup as "very flavorful" with a good variety of ingredients, and the egg drop soup as "delicious." This suggests that the quality of different dishes or the consistency of preparation might vary. The limited number of reviews makes it challenging to determine an overall consensus on the food quality across the menu.

A significant concern raised by one reviewer pertains to the pricing and billing practices at Moon Hing. They reported being charged an "outrageous price" of $76 for two adults and one child, without receiving an itemized receipt, only a designation of "dept 2." This lack of transparency in billing is a serious issue. Furthermore, the reviewer claimed they were overcharged based on the prices listed on the current menu displayed at the front table. This discrepancy between the charged amount and the advertised prices raises questions about the accuracy and fairness of their pricing. Such an experience can severely damage customer trust and lead to a loss of business, as indicated by the reviewer's vow not to return.

On a more positive note, the reviewer who enjoyed the soups also complimented the waiter as "very pleasant." This suggests that, at least in some instances, the customer service at Moon Hing can be commendable. However, this positive aspect is overshadowed by the significant issues raised in the negative review regarding pricing and food quality. The discrepancy in experiences highlights a potential inconsistency in the overall customer experience at Moon Hing.

No specific promotional information is mentioned in the provided reviews. Restaurants often use promotions to attract customers, especially in a competitive market. These could include daily specials, discounts on certain dishes, or family meal deals. Given the mixed feedback and the serious concerns raised by one reviewer, any promotional offers might need to be carefully considered in the context of the reported issues with pricing and food quality. Customers interested in potential promotions at Moon Hing would need to inquire directly with the restaurant.

In conclusion, Moon Hing in Dover-Foxcroft presents a mixed picture based on the limited customer reviews available. While one reviewer found specific soup dishes flavorful and the waiter pleasant, another reported significant issues with rising prices, declining food quality, discrepancies between charged amounts and menu prices, and a lack of transparent billing. These contrasting experiences suggest potential inconsistencies in the restaurant's offerings and business practices. For local users in Dover-Foxcroft considering Moon Hing, it would be prudent to be aware of this varied feedback. Those interested in trying Moon Hing might want to inquire about current menu prices before ordering and carefully review their receipt. The positive comments about the soups and the waiter indicate some potential strengths, but the serious allegations regarding overcharging and declining food quality warrant caution.