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Mister Wok Chinese Kitchen: Conflicting Reviews on Food Quality in Downingtown, PA
  1. Chinese Food
  2. Chinese Restaurant
  3. Pennsylvania
  4. Chester County
  5. Chinese Restaurant in Downingtown
  6. Mister Wok Chinese Kitchen

Mister Wok Chinese Kitchen

98 reviews

Mister Wok Chinese Kitchen Photos

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Hours

Monday, 11:00 AM - 9:15 PM
Tuesday, 11:00 AM - 9:15 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:15 PM
Friday, 11:00 AM - 10:15 PM
Saturday, 11:00 AM - 10:15 PM
Sunday, 12:00 AM - 9:30 PM

About Mister Wok Chinese Kitchen

Mister Wok Chinese Kitchen, located at 3937 Lincoln Hwy, Downingtown, PA 19335, USA, offers Chinese cuisine. You can contact them at (610) 269-8288 or +1 610-269-8288 for orders and inquiries.

Customer reviews for Mister Wok Chinese Kitchen are conflicting. Some customers have had extremely negative experiences, reporting that a significant portion of their order was inedible. They cite issues such as stringy and inedible beef, undercooked egg in mei fun, hard and undercooked baby corn in the chicken in garlic sauce, and a particularly unpalatable egg fried rice. These customers also claim that the restaurant does not offer refunds and advise others to avoid it.

Conversely, other customers have praised the restaurant for its delicious food, great service, and decent prices. They also appreciate the availability of rice noodles, which cater to gluten-free diets, and find the quality of the food to be superior to other local establishments.

The stark contrast in reviews suggests that the food quality and preparation may be inconsistent. Potential customers should be aware of these varying experiences before ordering.

In summary, Mister Wok Chinese Kitchen has received both positive and negative feedback. While some customers enjoy the food and service, others have reported significant issues with the quality and preparation of their meals. It is advisable to consider these mixed reviews when deciding to dine or order from this restaurant.

Mister Wok Chinese Kitchen Location

3937 Lincoln Hwy, Downingtown, PA 19335, USA

Customer Reviews

3.0
98 reviews
w
william haines
Mar 16, 2025

The food was delivered quickly however over half of it was thrown away. The beef stocks were stringy and inedible, egg in the mei fun undercooked and inedible, also not mei fun noodles, baby corn in chicken in garlic sauce was hard, undercooked, the egg fried rice was so disgusting it went right in the trash. Absolute waste of money. They won’t refund you so go somewhere else.

C
Cary Jeffrey
Oct 03, 2024

Delicious food and great service. Decent prices, comparably less than others in the area and the quality is much better! I love that they have rice noodles since I am gluten free.

M
Mark Wenrich
Jan 19, 2025

My goto place for Chinese food. Food is delicious, and gives generous portions. Very good selection of dishes. Friendly staff, and fast service

J
Jasen Kendall
Dec 18, 2024

Ordered to cease and desist operations by the Chester County Health Department for: Unhygienic practices, improper hand washing, bare hand contact with food, no towels at handsink, food uncovered in freezer, food equipment and utensils dirty, improper hot holding, improper cold holding, lack of date marking, improper chemical storage, residential pesticides used, food stored on the floor, food prepared in a storage shed out back, food containers stored in a mop sink, general unsanitary conditions.

R
Rachel Marrero
Jan 24, 2025

I will never order here again. I use to go here all the time. Then I ordered one night spent $49 on the food three combination platters and a extra egg roll. I discovered the pork fried rice had no pork in it. The rice was soggy and pale. Not brown and fried. I called and explained my complaint. They said "you have to say you want pork fried rice and it's a up charge. That "the menu only states fried rice." So I look at the menu stapled to the bag and it reads pork fried rice. I say to him the menu says the combination platters are served with pork fried rice. Then I'm told. "Well it's not updated on the menu and next time you have to say you want pork fried rice and pay an up charge." I asked why wouldn't you tell us that when we ordered? They always came with pork fried rice. They said pork prices are to high. I said I would gladly pay the up charge for the pork. So today when we ordered we ordered three combination platters with pork fried rice. We repeated pork fried rice with each platter. They repeated the order. We get home and the rice is pale soggy rice with no pork. To make it even worse this time the sesame chicken had no sauce. I should have never gave them a second chance. $49 and I can't get some pork bits? I called them and said I was returning the food for a refund. I will have to wait to see if I got a true refund? The new menu has pork removed however, you don't get a menu until you pick up and pay. You can't even look the menu up online it comes up error. I will not order from them ever again. Every other Chinese restaurant in the area serves pork with the fried rice in the combination platters. I mean they need to just be honest over the phone and say they no longer include the pork. It's deception to allow an order to be placed and not clearly say we no longer offer that. They should be ashamed of themselves because you know what else is expensive the gas it took me to drive back to the store and back home.

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