Ming House Express Restaurant

Ming House Express Restaurant is a Chinese restaurant located at 3819 Washington Rd in Augusta, Georgia. As a part of the "Chinese Restaurant" category, it aims to serve the local community with a variety of Chinese culinary dishes. Based on the available customer reviews, Ming House Express Restaurant has a history and a legacy tied to a previous establishment, but recent feedback suggests a potential shift in the quality of its offerings.

One customer shared a positive historical perspective, recalling a time when the owner's father had a restaurant on Martin Luther King Blvd. As a teenager, this reviewer enjoyed the food served at that previous location. They noted that the current owner is continuing her father's legacy and praised both the "great food" and "awesome customer service" at Ming House Express. This review also specifically mentioned the owner as a "wonderful lady," indicating a personal and positive interaction with the management.

However, a more recent review presents a contrasting experience. A customer who had ordered from Ming House Express approximately six months prior noted a significant decline in food quality. They reminisced about the restaurant's previously "delicious, plump chicken wings, perfectly seasoned" and "the best egg rolls" they had ever eaten. In stark contrast, their recent order was described as "practically inedible," featuring "scrawny wings" and what appeared to be "cheap frozen egg rolls." Additionally, they mentioned a change in the cream cheese wontons, which were now triangular and "so tough you can barely bite into one." This customer expressed considerable disappointment, stating they had paid $45 for food that would likely be thrown away.

Considering these two reviews, there appears to be a divergence in customer experiences, possibly indicating a change in food quality or preparation methods at Ming House Express Restaurant over the past six months or so. While there is a positive recollection of past food and service, the more recent feedback raises serious concerns about the current state of their dishes.

As a "Chinese Restaurant," Ming House Express would typically be expected to offer a range of popular Chinese dishes, potentially including various types of fried rice, noodle dishes, meat and vegetable stir-fries, and appetizers like chicken wings and egg rolls. The historical mention of specific items like "delicious, plump chicken wings, perfectly seasoned" and "the best egg rolls" suggests that these were once signature dishes of the establishment or its predecessor. The recent negative feedback indicates a potential departure from these standards.

The environment of Ming House Express Restaurant is not explicitly described in the provided reviews. The positive mention of the owner and customer service suggests a potentially welcoming or friendly atmosphere, at least in terms of interaction with staff. However, without more information, it is difficult to assess the ambiance or cleanliness of the dining area.

Services offered by Ming House Express likely include takeout, as one review mentions placing an order. While dine-in service is not explicitly mentioned, it is a common offering for Chinese restaurants, and the positive comment about customer service might imply a dine-in experience as well. Delivery services are not mentioned in the reviews, so it is unclear if they provide this option directly or through third-party platforms. Customers interested in delivery would need to contact the restaurant to inquire.

Features of Ming House Express, based on the historical review, once included high-quality versions of classic dishes like chicken wings and egg rolls. The legacy of the owner's father's cooking suggests a tradition of certain recipes or culinary styles. However, the recent negative review indicates a potential decline in these features, with concerns raised about the quality of ingredients and preparation. The change in the shape and texture of the cream cheese wontons also points to a possible shift in their menu or suppliers.

Promotional information is not provided in the available reviews. Local users interested in any special offers, discounts, or updated menu information from Ming House Express Restaurant should contact them directly at (706) 651-8220 or +1 706-651-8220. They may also have a menu available online or at their location that could detail any current promotions.

In conclusion, Ming House Express Restaurant in Augusta, GA, has a history rooted in a family culinary legacy, with past positive feedback regarding their food and customer service. However, a recent customer experience indicates a significant drop in the quality of some key menu items, such as chicken wings, egg rolls, and cream cheese wontons. Potential local users should be aware of this recent negative feedback when considering Ming House Express. While the positive comments about the owner and past reputation are noteworthy, the current concerns about food quality may warrant caution. It might be prudent for prospective customers to seek more recent reviews or perhaps inquire directly with the restaurant about any changes or improvements in their menu and preparation methods before placing an order.