Discover McDonald's (San Antonio, SW Military Dr)

Chinese Restaurant Texas Bexar County San Antonio Quintana Community Southwest Military Drive

2368 reviews

3231 SW Military Dr, San Antonio, TX 78211, USA
+1 210-924-1884
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McDonald's Photos

About McDonald's

McDonald's, located at 3231 SW Military Dr, San Antonio, TX 78211, USA, offers a familiar cafe experience for local users. While categorized broadly, McDonald's provides a range of food and beverage options suitable for various times of the day.

You can reach them at (210) 924-1884 or +1 210-924-1884.

Based on recent customer feedback, experiences at this location appear to vary. One review from January 15, 2025, expressed significant dissatisfaction, citing an incorrect order and receiving raw, cold chicken. The reviewer also mentioned concerns about employee roles and management.

In contrast, another local customer shared a positive experience, specifically highlighting the friendly and fast service under the management of Keely at the McDonald's located at Somerset and SW Military Dr. This suggests that service quality may be inconsistent or that different management can significantly impact the customer experience at nearby locations.

As a cafe-style establishment, McDonald's typically offers a casual dining environment for individuals and families. Their menu includes popular items like the Big Mac and the McCrispy, along with breakfast options, sides, and beverages. While not a traditional Chinese Restaurant, it serves as a convenient option for quick meals and snacks throughout the day.

For local users considering this McDonald's, it's advisable to be mindful of recent feedback regarding order accuracy and food quality. However, positive experiences regarding friendly and efficient service have also been reported at a nearby location under different management.

McDonald's Location

3231 SW Military Dr, San Antonio, TX 78211, USA

Customer Reviews

3.0

2368 reviews

Cecilia C.

Jan 15, 2025

01/15/25 Avoid this McDonald's at all cost! To start off, they gave me the wrong order (I ordered 2 Big Mac Meals) they gave me yes, one Big Mac and a Delux McCrispy Meal, to top it off the chicken was RAW and COLD. Called & spoke to the manager and he offered to replace the meal. But that is not the point. There are several employees doing one job, drive-through, cashier, and whoever is in charge of the kitchen or cooking, which I'm assuming they must be certified to do that job ONLY. Manager, you also need to be coached on how to manage a store.

Charlie Lugo

Feb 17, 2025

I live between two other McDonald's, but I travel a couple of miles to visit the McDonald's at Somerset and SW Military Dr. under the management of Keely. Great friendy and fast service. Love enjoying my breakfast here!!!

Gillian Pierce

Jan 16, 2025

The buns were hard the food was cold. The manager and the gm, I believe, were audibly arguing in front of the customer. It's obvious from the disagreement that the gm allows the employees to do whatever they want and they don't back up their management. Management was attempting to write up employees. Gm needs to be replaced. Promote that manager.

Jibber Jabber

Apr 27, 2018

Stay away!! I hate to leave 1 star reviews but the food and the customer service were absolutely awful. The sausage patty didn’t look very fresh! The sausage burritos didn’t have much cheese sauce in them. Very disappointing. Since coming to this McDonald’s, sub standard service is a common trend there. The drive-thru wait times are also a nightmare! Take a couple minutes and drive elsewhere. Your stomach and patience will thank you. 4-27-18

Esiquio Moreno

Dec 20, 2024

overall experience here was just awful.... manager can use a refresher course on ethics and customer service. terrible place to go to eat.... will definitely not be there any time soon