- Chinese Food
- Chinese Restaurant
- Ohio
- Summit County
- Akron
- University of Akron
- Chinese Restaurant in East Exchange Street
- Masa Asian Express
Masa Asian Express Photos










Hours
Monday, 10:30 AM - 9:30 PMTuesday, 10:30 AM - 9:30 PM
Wednesday, 10:30 AM - 9:30 PM
Thursday, 10:30 AM - 9:30 PM
Friday, 10:30 AM - 9:30 PM
Saturday, 10:30 AM - 9:30 PM
Sunday, 11:30 AM - 9:00 PM
About Masa Asian Express
Masa Asian Express is a restaurant located at 276 E Exchange St, Akron, OH 44304, USA. They can be contacted at phone number (330) 535-8888 or mobile phone +1 330-535-8888. Operating as an "Asian Express," the restaurant appears to offer a variety of Asian cuisines, potentially including Chinese dishes alongside Japanese options like sushi and ramen.
Based on recent online reviews, customer experiences at Masa Asian Express have been overwhelmingly negative, particularly concerning the food quality. One reviewer described the food as "very generic," suggesting it might be reheated from frozen. They noted issues with their General Tso's chicken lacking flavor and sufficient sauce, crab rangoon containing no crab, and dried-out fried chicken. This customer also reported missing items from their order, indicating a lack of care in handling orders.
Another customer expressed strong dissatisfaction, stating that even mall food is significantly better. They tried various items, including gyoza, bubble tea, a spicy crab roll, and Hakata Ramen, and found them all to be subpar. The spicy crab roll was described as mostly rice with a missing sauce, the ramen as plain broth with frozen-like noodles, and the accompanying egg as a plain hardboiled egg. The "meat" in one dish was reported to be entirely fat. While acknowledging that the person behind the counter was nice and busy, the overall food quality was deemed very poor.
A third review echoed these sentiments, mentioning that noodles were tasteless and most of the meats, except for the bourbon chicken, tasted like "soggy sugar water covered chicken." The only items found to be acceptable were the bourbon chicken and spicy bourbon chicken.
Given the consistent negative feedback regarding the food quality across multiple reviews, local users should be aware of these concerns when considering Masa Asian Express. The reviews suggest issues with flavor, ingredient quality (or lack thereof, like no crab in the crab rangoon), preparation (dried-out chicken, poor noodle texture), and even order accuracy. There is no information available regarding the restaurant's environment or specific services beyond takeout. No promotional information was mentioned in the provided reviews.
Prospective customers may want to consider these recent experiences when making their dining decisions in the Akron area. It might be prudent to explore other nearby options with more positive recent feedback.
Masa Asian Express Location
276 E Exchange St, Akron, OH 44304, USA
Customer Reviews
Very generic you would think they just warming this stuff up from Frozen tons of rice kind of adequate amount of meat but not enough in comparison no flavor not enough sauce on the general tso the crab rangoon had no crab in it ..none ... and the chicken whatever fried chicken steak was completely dried out and they didn't handle my order with care stuff was missing... So disappointing I don't deserve this lol
Definitely not a fan of this spot. There are plenty of other place nearby that I should've gone to but alas I had high hopes, but even the mall food is better by a lot. We gave it a try because it was so close by, and tried a little of everything. Guy behind the counter was nice and busy since he looked to be working on his own at 8pm. We had ordered gyoza, bubble tea and a spicy crab roll. All not great and I could get better at the grocery store especially the roll it was mostly rice and they were out of the sauce we had wanted for it. The Hakata Ramen was plain broth with Alfredo like frozen noodles. The kimchi was the only good part and the egg was just hardboiled and not softboildled or with any flavor. The "meat" I threw away it was literally all fat and no meat to be seen. My husband got the meat combo with noodles. Noodles were tasteless and all the meats but the bourbon tasted like soggy sugar water covered chicken. Of all the food we tasted here, only the bourbon and spicy bourbon were any good.
You won't believe this, but Masa Asian Express not only serves up delicious and affordable Asian cuisine, it also has a robot delivering your food! It's like stepping into a sci-fi dining experience, where the future of food service meets today's flavors. At Masa Asian Express, the dishes are a delightful mix of traditional and modern Asian flavors, all offered at prices that won’t make your wallet weep. Whether you're craving a comforting bowl of ramen, spicy stir-fried noodles, or crisp dumplings, each dish is packed with authenticity and taste. But here’s the twist: your food might just roll up to your table on wheels, courtesy of their friendly robot server. It’s not only efficient but also adds an element of fun to your meal. This robotic touch makes dining here not just a meal, but an experience. Here’s a tip: While the robot is cool, don’t forget to interact with the human staff too! They have great recommendations and can help tailor your order to suit your taste buds perfectly. So, if you’re in the mood for great Asian food with a side of futuristic fun, Masa Asian Express is the place to be. Just remember, the robot might not be great at small talk, but it delivers your meal with pinpoint accuracy!
Staff and service are totally satisfied. The store is clean. But I kind of disappointed with the food and drink. I got the Matcha milk bubble tea, Boba is hard and the tea tastes weird. The ramen was too tasteless for me. The pork belly is not tender and the egg is hard-boiled, not soft-boiled. Gyoza looks different but still ok. The portion is big a lot of noodles and pork belly. I was so hungry, so I ate all the noodles. It's not that good but still can eat. Try yourself you might like it more than me ;)
Once I went to the bathroom my daughter was accosted by an employee, calling her beautiful commenting on her hair and how pretty she is. He was way out of line. Totally inappropriate because he wouldn't stop. They wouldn't look at me in the face and served my food in the Togo container instead of a nice plate like everyone else that hurt my feelings. I am proud I have a beautiful daughter. I deserve a smile as well. A smile would have been nice. Young girls be careful here. They don't respect boundaries. The lo mein I was served was flavorless and the chicken wasn't properly prepped before it was served. They need to choose better employees. They're bathrooms were gross the floors needed proper cleaning. When I called to talk to them they played dumb and wouldn't let me speak to management. They treated me like a lower human no matter how nice I was
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