Mandarin Palace

Mandarin Palace is a Chinese restaurant located at Parking lot, 5020 W Franklin Rd, Boise, ID 83705, USA. They can be contacted at (208) 345-6682 or +1 208-345-6682.

As a Chinese restaurant offering both delivery and pick-up options, Mandarin Palace has received mixed reviews regarding its service. One customer who ordered the D4 dinner for two via DoorDash found the food to be "really really good," describing it as the best they'd had in a while. However, they noted a significant imbalance in the shrimp and vegetables in the included dish, stating they received only three shrimp and a large amount of vegetables, resembling a "hot cabbage soup with a topping of shrimp." Despite this issue with the shrimp quantity, they found everything else to be "AMAZING" and had no other complaints about the food itself.

Another customer who opted for pick-up had a negative experience with the service. They reported waiting for a long time upon arrival and, after calling from the lobby due to the absence of staff, claimed to have been treated rudely by a woman who identified herself as Wendy. This customer described Wendy's behavior as the rudest they had ever encountered, citing her mentioning her 20 years of employment as irrelevant justification for her rudeness. Despite enjoying the food in the past, this negative service experience led them to decide not to order from Mandarin Palace again.

In summary, Mandarin Palace in Boise appears to offer delicious Chinese food, with one customer highlighting the excellent taste of their delivered meal. However, there are concerns regarding the consistency of ingredients in some dishes and reports of rude customer service, particularly in the case of pick-up orders. Potential customers may want to weigh the positive feedback on food quality against the reported negative experiences with service.