- Chinese Food
- Chinese Restaurant
- California
- Los Angeles County
- Agoura Hills
- Chinese Restaurant in Kanan Road
- Mandarin Lotus Fine Chinese Fusion Cuisine
Mandarin Lotus Fine Chinese Fusion Cuisine Photos










Hours
Monday, 4:30 PM - 10:00 PMTuesday, 4:30 PM - 10:00 PM
Wednesday, 4:30 PM - 10:00 PM
Thursday, 4:30 PM - 10:00 PM
Friday, 4:30 PM - 10:00 PM
Saturday, 4:30 PM - 10:00 PM
Sunday, 4:30 PM - 10:00 PM
About Mandarin Lotus Fine Chinese Fusion Cuisine
Mandarin Lotus Fine Chinese Fusion Cuisine, situated at 5015 Kanan Rd in Agoura Hills, California, aims to offer a unique dining experience within the Chinese restaurant category. This establishment presents itself as a destination for those seeking a fusion of traditional Chinese flavors with contemporary culinary approaches. Serving the local community and visitors in the 91301 area, Mandarin Lotus can be contacted at (818) 991-9831 or via mobile at +1 818-991-9831.
Based on its categorization, one might expect Mandarin Lotus to provide a diverse menu of Chinese dishes, potentially incorporating innovative twists that define its "fusion" aspect. Typically, a Chinese restaurant offers a range of appetizers, soups, main courses featuring various meats, seafood, and vegetables, as well as rice and noodle dishes. Fusion cuisine often implies the blending of culinary traditions, which could manifest in unique flavor combinations, presentation styles, or the use of ingredients not traditionally found in classic Chinese cooking.
However, it is crucial to consider recent customer feedback to gain a balanced understanding of what Mandarin Lotus currently offers. Several recent reviews paint a concerning picture that potential diners should be aware of. These reviews highlight significant issues regarding pricing transparency, service quality, and the value of the food served.
One recurring complaint revolves around misleading pricing. Customers have reported unexpected upcharges during dinner hours that are not clearly indicated on the menu. Additionally, there have been mentions of extra charges for customization requests that are typically standard in other restaurants, such as adding spice to a dish. This lack of transparency can lead to a frustrating and potentially more expensive dining experience than anticipated.
Service quality appears to be another area of concern. Reviews describe instances of inattentive or even rude behavior from the staff. One customer recounted a server making an uncomfortable comment about their use of hot sauce, while another mentioned a waitress sharing unsolicited details about the restaurant's expenses. Furthermore, the lack of basic amenities like a high chair for toddlers has been noted as an inconvenience for families.
Perhaps the most significant criticism pertains to the food itself, particularly the value for money. Multiple reviewers have expressed disappointment with the portion sizes of the main ingredients, specifically mentioning dishes like Kung Pao Chicken and Mongolian Beef containing a minimal amount of meat overwhelmed by a large quantity of onions. This has led customers to feel that they are paying a premium price for predominantly vegetables and rice, which does not align with the expectation of a substantial and satisfying main course.
Another notable point of contention is the restaurant's policy regarding water. According to customer feedback, Mandarin Lotus exclusively serves bottled water, implying an automatic charge for something that is typically offered complimentary at most sit-down restaurants. This practice has been perceived by some as a "forced charge" and contributes to the overall feeling of being overcharged for the dining experience.
Given these recent negative experiences, potential customers are advised to approach Mandarin Lotus with caution and perhaps consider these points before making a reservation or placing an order. While the restaurant's name suggests a focus on "Fine Chinese Fusion Cuisine," the recent feedback indicates a significant gap between this aspiration and the actual customer experience.
It is important to note that online reviews can sometimes be subjective and represent individual experiences. However, the consistency of the issues raised across multiple recent reviews, particularly concerning pricing, service, and food value, warrants serious consideration. These accounts suggest potential systemic problems that prospective diners should be aware of.
For local users seeking a Chinese restaurant in Agoura Hills, it might be prudent to explore other options in the area and compare their offerings and recent customer feedback. While Mandarin Lotus Fine Chinese Fusion Cuisine is listed as a provider in this category, the available information suggests that it may not currently be meeting the expectations of many diners. Further investigation or perhaps waiting for improvements based on this feedback might be advisable before choosing this establishment for a meal.
In conclusion, while Mandarin Lotus Fine Chinese Fusion Cuisine operates within the Chinese restaurant category in Agoura Hills, recent customer reviews highlight significant concerns regarding misleading pricing, poor service, and a perceived lack of value in the food. Potential local users should carefully consider this feedback when deciding on their dining options.
Mandarin Lotus Fine Chinese Fusion Cuisine Location
5015 Kanan Rd, Agoura Hills, CA 91301, USA
Customer Reviews
Terrible Experience – Misleading Prices and Poor Service My wife and I decided to try this place based on the good reviews, but our experience was extremely disappointing. We came with our toddler and were surprised to find they didn’t have a high chair—something we’ve never encountered at a sit-down restaurant. It was inconvenient but manageable. The pricing on the menu is misleading. There’s a $3 upcharge on every dish during dinner hours, which isn’t clearly stated. To make matters worse, we were told it would cost $2–$3 extra just for more spice. We love spicy food but refused to pay extra for something that’s typically standard at any restaurant. Another red flag: they don’t serve regular water—only bottled, which feels like a forced charge. We ordered Kung Pao Chicken and Mongolian Beef. Each dish had 5 tiny pieces of meat buried under a mountain of onions. It felt like we paid $49 to eat vegetables and rice. To top it off, a server made my wife uncomfortable by commenting, “Wow, you took so much,” after she used a normal amount of hot sauce. Completely uncalled for. The waitress even gave us a sob story about the restaurant’s expenses—as if that justifies the poor value and bad service. This was the worst dining experience we’ve ever had. We left feeling frustrated, ripped off, and honestly confused how this place has so many good reviews. Shame on them.
1 Star - Terrible Experience We came here based on the 4.3 rating but had a really bad experience. They don’t offer regular water—only bottled. When we asked to make our food spicy, the waitress (Kim) said there’d be an extra charge. We ordered Mongolian Beef and Kung Pao Chicken—both had barely any meat and were loaded with onions. It felt like we were just eating onions and rice. I asked for hot sauce, and after I used some, Kim rudely told me I took too much and took the bottle away. There was no service, no courtesy, and the attitude was awful. After reading more reviews at home, we noticed others also mentioned fake-looking positive reviews. Definitely not going back.
Chinese fusion food at its finest!! Mandarin Lotus is by far one of the best and most unique restaurants anywhere in this area west of LA. If you’re wanting to try food you’ve never had before (that is actually VERY good and works super well), this is the place! The ultimate foodie heaven! Ever wanted to try chocolate with shrimp and have it actually taste good?? Or how about lavender honey blueberry pork? Or Korean pear puree chicken? They have this and so much more! Perhaps one of the biggest menus I’ve ever seen!! The lady working there shows so much pride in her food, gives wonderful recommendations, and isn’t afraid to tell you what is good and what isn’t. Be sure to ask her if she would recommend what you’re ordering! They have excellent soups, appetizers, and if you order a lot, will usually always throw something in for free. The rice is excellent, breading on fried dishes is perfect, and sauces all turn out so well. They have excellent gluten-free options as well, which is amazing because it’s hard to find gluten-free Chinese food anywhere! Give this place a shot because they absolutely deserve your business!
Absolutely obsessed with this place! My family and I are basically on a first-name basis with the takeout menu—we order every week like it's a sacred ritual. Portions aren’t massive, so don’t expect leftovers for your imaginary friend—they’re perfectly sized for one (aka: no sharing, back off). Everything is made fresh to order, and it’s SO good. This isn’t some cookie-cutter chain restaurant—it’s a mom-and-pop masterpiece. Ms. Kim, you’re a total gem—thank you for always treating us like family and feeding us like royalty.
Had dinner here and it was great.The food is unique and different from other Chinese restaurants I’ve been to. Their menu is extensive and also has a huge vegetarian side. Everything was so tasty we had to ordered some additional takeouts to take home. Kim is also so friendly and loved chatting with her. My only regret is not stopping by Mandarin Lotus sooner. Highly recommend this place
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