Main Moon Chinese Restaurant

Main Moon Chinese Restaurant is located at Claxton Square Shopping Center, 417 N Duval St, Claxton, GA 30417, USA. As a local establishment in the Chinese Restaurant category, it serves the Claxton community with a variety of Chinese culinary offerings, likely including options for both dine-in and takeout. They can be contacted at (912) 739-1168 or via their mobile number, +1 912-739-1168.

When choosing a restaurant, local users often consider various factors, including the quality of food, the service provided, the ambiance, and the restaurant's policies. Online reviews can sometimes offer insights into these aspects, although it is important to consider that they represent individual experiences at a specific point in time.

One recent review for Main Moon Chinese Restaurant details a significant and concerning experience. According to this review, on Tuesday, May 21, 2013, a customer accompanied by their mother and service dog attempted to dine at the restaurant. The reviewer alleges that upon entering, they were informed that they would not be allowed to eat there due to the presence of the service dog. The review further states that the restaurant staff purportedly did not acknowledge or respect the fact that the dog was a service animal, despite being informed of its status and the legal protections afforded to service animal handlers. The reviewer indicated that their explanation of the regulations was disregarded by the restaurant staff.

This single available review presents a serious accusation regarding the restaurant's adherence to laws protecting individuals with disabilities and their service animals. If this account is accurate, it suggests a significant issue with the restaurant's policies and staff training concerning service animals. For individuals who rely on service animals, this reported incident would be a critical factor to consider when deciding whether to patronize Main Moon Chinese Restaurant.

It is important to acknowledge that this information comes from a single online review. However, the nature of the allegation, involving a potential violation of rights related to service animals, is serious and warrants attention for potential customers who may be in similar situations or who value businesses that comply with accessibility laws.

Typically, Chinese restaurants in the United States are subject to the Americans with Disabilities Act (ADA), which requires reasonable accommodations for individuals with disabilities, including allowing service animals to accompany their handlers in public accommodations such as restaurants. Refusal to allow entry or service based solely on the presence of a service animal is generally considered a violation of these laws, unless the animal poses a direct threat to health or safety, which does not appear to be the case as described in the review.

Beyond this specific and critical review, there is no other customer feedback provided in the available information regarding the food quality, other aspects of service, the restaurant's environment, or any special features or promotions. Therefore, it is challenging to form a comprehensive opinion about the general dining experience at Main Moon Chinese Restaurant based solely on this information.

For local users in Claxton, GA, who may be considering dining at Main Moon Chinese Restaurant, it is essential to be aware of this reported incident involving a service animal. Individuals who use service animals may want to exercise caution or inquire directly with the restaurant about their current policies regarding service animals before planning a visit.

Without additional reviews or information, it is not possible to comment on the typical quality of the food, the standard of customer service in other situations, the ambiance of the restaurant, or whether they offer takeout services or any specific promotions. The single review focuses entirely on the alleged denial of service due to a service animal.

Given the seriousness of the reported incident, potential customers who are sensitive to issues of accessibility and disability rights may choose to avoid this establishment or seek further clarification on their policies. It is always advisable for businesses in the service industry to be well-informed about and compliant with laws such as the ADA to ensure that all members of the community can access their services without discrimination.

In conclusion, Main Moon Chinese Restaurant in Claxton, GA, has one available online review that alleges a denial of service to a customer with a service dog, citing a lack of understanding or care regarding the animal's protected status. Local users, particularly those who rely on service animals or who support accessibility rights, should be aware of this serious allegation when considering dining at this establishment. Further information regarding the food, general service, and environment is not available in the provided data.