main kitchen

main kitchen is a Chinese Restaurant located at 1343 Carew St, Springfield, MA 01104, USA. They can be contacted at (413) 788-7770 or +1 413-788-7770.

Based on recent customer reviews, main kitchen has received overwhelmingly negative feedback regarding its food quality, hygiene, and customer service. One customer described their beef teriyaki as grayish, rancid-smelling meat, and reported being denied a replacement or refund. This reviewer also claimed to have witnessed roaches near a beverage fridge and was informed that the meat prepared for their wife was prepped much earlier in the day. They strongly suggested a health inspection and mentioned finding hair in the rice, along with experiencing poor customer service from someone named "UN".

Another first-time customer also reported a severely negative experience. Their order arrived after an hour, and they found the food to be disgusting. They described the red boneless spare ribs as extremely dry ("leather and charcoal") and the dumplings as very doughy ("like biting into an uncooked bread"). While they found the rice to be good, their overall experience was so negative that they vowed never to order again.

For local users in Springfield, MA, main kitchen is a Chinese restaurant that has received alarming negative reviews concerning food quality, potential pest issues, and unsatisfactory customer service. The reported issues include rancid meat, roaches in the restaurant, very dry spare ribs, doughy dumplings, and hair in the food. Potential customers should be aware of these recent experiences. No positive feedback or promotional information is available in the provided reviews. It is advisable to consider these serious concerns before choosing to order from or visit this establishment. For information on their services (including takeout/dine-in options) and menu, please contact main kitchen directly; however, given the nature of the feedback, caution is advised.