Lung Wah Restaurant

I've been twice and each time the customer service was lacking. The staff I encountered seemed irritated when you didn't have cash. The first time we ordered vegetable fried rice and egg rolls. The rice texture was grainy and weird. Worst fried rice I've had. The egg rolls were good. I went back a second time and ordered just vegetable egg rolls. They didn't taste the same to each other. One had a very heavy peanut sauce flavor.

Lung Wah restaurant is a great disappointment. While the service was just a little slow, the food prepared was very poor. The chow mein Cantonese w/vegetables was very hot (temperature), it was quite unappealing visually and nearly tasteless. The general Tso’s chicken had some flavor, but the meat was actually cold and tough as though the meat has been cooked many hours (days?) before. The parking is fine… Only takeout still as of this date

My husband and I have been going to this restaurant since we were kids with our parents. We continued when dating and now married. We know it very well. We remember only 3 owners. The first owner we're familiar with was killed outside the restaurant in a robbery. The second owner was his family member and now this new guy with the glasses. They've always been consistent with food and service. UNTIL the new owner. Tall guy with the glasses. Ughh. The quality of the food has changed. Not for the better. The current owner has now changed how certain items on the menu are prepared and even served even leaving out ingredients. As a long time customer you pick up on the shortcuts. He is also not friendly. Very gruff. He knows english. He just refuses to speak or make eye contact. The staff turnover is horrible. I'm sure in large part due to his personality and cheapness. Secretly coming from an employee he is very difficult to work with. You dont even hear employees talking to one another anymore. He bought the restaurant during the pandemic. But has refused to reopen the dine in area once things returned to normal. Now only carry out. You have to ask for the condiments now. No more fortune cookie either. The surrounding communities are asking for the dine in again. The dine in was always full from open to close. He refuses to employ staff because he does not want to pay them to accommodate the community for dining. Restaurant staff work for tips with a small base pay. Cheap. While you can eat in the bar area with limited seating, this owner uncharges by only allowing you to order large and not small portions simply because of where you sit. He price gouges. The restaurant itself is now cold, dark and lacks overall friendliness. It isnt a friendly place. Feels like the whole place is depressed. The only saving grace about this place is ONE employee, JoAnn. She primarily ran the bar. Her personality is awesome! Friendly, smiling, funny, warm remembers names, drinks and what you eat. The bar was ALWAYS packed with work shift regulars starting at noon until close. Stark contrast to the dark feeling of the whole place. Each time we've gone for food and drinks at the bar lately we've asked for her, owner says it's her off day. We KNOW her off days. The one other employee looked weird when he said that on our last visit. It would be sad if she no longer works there. We were secretly told she returned to China because of bad work there. Sad. We recently ate again in the bar late afternoon. Not one single person was there. Because of JoAnn, it was usually full with one or two seats to spare. TV on and laughter with JoAnn at the bar serving a happy and PAYING regular crowd. This time the bar was dark, temperature was cold, TV off and only the owner serving. He can't makes drinks. Horrible. He cheats on mixed drinks. He is running the bar, the carry out and cooking. Still gruff. One cook besides himself. One lady on the register. This restaurant has taken a HUGE dive in customer service and quality of food and drinks. Blame the new owner. Be careful when you go in. The trash outside blows everywhere. The previoys owners kept the lot clean with community pride. We won't be back. Thats sad. A tradition is broken by a cheap sad gruff man with glasses. We've gone here since kids. Loved the food and the friendly staff who never forgot a face. The place was clean inside and out, and ready for service. With this guy, I shudder to think what the kitchen even looks like now. Enter Lung Wah at your own risk now...nothing about it is the same.

Never got a chance to ea t my food after waiting 10 min she brought my food out and a 7 foot hair was stuck to my soy sauce and the other side was n my plate of food. Sooo disappointed. She went back to the kitchen to remake I demanded a refund. Waiting for the money to go back on my card. Do better!!!! Grossed out for life!!!!

Orange chicken and pork fried rice were fantastic. Food temp was good, sauce was good, and the bag they put the food in had a piece of cardboard in it to keep it flat. Great service. I wish you could eat there, but most Chinese restaurants closed their dining rooms.