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Avoid Lucky Garden in Ypsilanti, MI: Recent Customer Experiences Highlight Serious Concerns
  1. Chinese Food
  2. Chinese Restaurant
  3. Michigan
  4. Washtenaw County
  5. Ypsilanti
  6. Chinese Restaurant in North Huron River Drive
  7. Lucky Garden

Lucky Garden

251 reviews

Lucky Garden Photos

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Hours

Monday, 11:00 AM - 9:30 PM
Tuesday, 11:00 AM - 9:30 PM
Wednesday, 11:00 AM - 9:30 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 9:30 PM
Saturday, 11:00 AM - 9:30 PM
Sunday, 12:00 AM - 9:30 PM

About Lucky Garden

Lucky Garden is a Chinese restaurant located at 1072 N Huron River Dr, Ypsilanti, MI 48197, USA. They can be contacted at (734) 482-1000 or via mobile at +1 734-482-1000.

Recent customer reviews paint a highly concerning picture of Lucky Garden. One reviewer strongly advised others to "go elsewhere" after nearly eating a long piece of plastic found in their food. Upon calling for a refund, they reported being hung up on twice and offered more food instead, which they declined. This customer, a former regular, also noted a decline in food quality, with fried items consistently being burnt and oily, and described the current service as rude.

Another frequent customer shared a similarly disturbing experience, finding a piece of plastic in the sauce of a pickup order consisting of spring rolls and crab rangoons. They also noted that the crab rangoons were excessively fried. Upon calling to request a refund and speak with the owner, they described the owner as "a complete asshole" who hung up on them initially and then refused a refund, stating, "we don’t put plastic in the sauce and we don’t give refunds." This customer, like the previous one, mentioned that the food quality had significantly deteriorated in recent months, culminating in this experience of finding literal garbage in their meal.

Based on these alarming recent reviews detailing the presence of plastic in food and extremely poor customer service, including being hung up on by the owner, local users are strongly advised to avoid Lucky Garden. The reported significant decline in food quality further reinforces these concerns.

Customer Reviews

3.0
251 reviews
J
Jessica Wallace
Apr 09, 2025

Go elsewhere. Tonight I nearly ate a long piece of plastic that was in my food. When I called and asked for a refund I was hung up on twice with no resolution other than more food… yeah, no thanks. Came here regularly, loved it. Then suddenly all fried items were always burnt and dripping with oil. Now they want to act rude with gross food. Won’t go here again.

I
Isabella Kerr
Apr 09, 2025

I come here all the time, I had a pickup order today for literal spring rolls and crab rangoons and there was a piece of plastic in the sauce. I called to get a refund because who wants plastic in their food and honestly the crab rangoons were really over fried. Called to talk to the owner and he was a complete asshole. He hung up on me at first because I guess he did not know what to say. Did not know how to handle business all he said was “we don’t put plastic in the sauce and we don’t give refunds”. Like ok goodnight then I’ll never go there again. The food used to be really good, literally a few months ago I loved it, but the past couple times I’ve been going it’s a disappointment and garbage, but this time it was literal garbage.

M
MOON7
Feb 28, 2025

The flavor of General Chicken is the best. Both the service and the taste were good.

A
Ann Cates
Dec 17, 2024

I don't care 😑. The price is too high $8.25 lunch specials that used to be $5.50 and they know they are serving half the portions. The chicken lo main was disgusting. The sauce on the Hunan Shrimp was too thick. It's dark in there.

J
Jason Lopez
Mar 23, 2025

Great experience, good people. At work we normally order food every Friday and this is definitely going to be a go-to in our food rotation.

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