Lucky Chopsticks

Welcome to Lucky Chopsticks, a Chinese Restaurant situated at 3000 W Cary St in the vibrant Carytown area of Richmond, Virginia. As a Chinese restaurant aiming to serve the local community, Lucky Chopsticks offers takeout services and potentially delivery, providing a convenient option for enjoying Chinese cuisine at home. Based on recent customer reviews, Lucky Chopsticks is recognized for its friendly phone service, prompt order readiness, and generous food portions. However, some aspects of the food preparation and environmental practices have also been noted.

One customer, who expressed excitement about having a typical Chinese restaurant in Carytown, shared a detailed account of their online pickup order experience. They highlighted several key points for potential customers. Firstly, they found the person answering the phone to be "very helpful" and the overall service to be "friendly," indicating a positive initial interaction. Their order was also reported to be ready "on time," suggesting efficient order processing. Furthermore, the food was described as "hot and plentiful," which are significant positives for takeout orders, ensuring both enjoyment and value.

This reviewer also provided some important practical information. They noted that "the poke bowls are no longer available," which might be relevant for customers who had previously enjoyed this offering. They also pointed out some shortcomings of the online presence, stating that "the website doesn’t have any photos or descriptions of the dishes, but it could use both," and that "the menu images on google are old and outdated." This suggests that customers relying on online resources for menu information may find it inaccurate or incomplete.

Regarding specific food preparation, this customer learned that requesting "extra spicy" online may not be reliably fulfilled. They also clarified that "white rice comes with the meal if you order a meal," which is a standard practice in many Chinese restaurants. An interesting point was raised about ordering plain rice; requesting "plain fried rice" when plain white rice is included with the meal may result in receiving fried rice instead. This indicates a potential for miscommunication or a different interpretation of rice options.

The reviewer also commented on the vegetable fried rice, noting that it contained a minimal amount of vegetables, specifically "about a dozen pieces of carrots/peas and a strand or two of egg." This suggests that the vegetable fried rice might not be as vegetable-heavy as some customers might expect. They also mentioned that "the delivery minimum is a hefty $30," which could be a limiting factor for individual or small orders seeking delivery.

For their own future reference, this customer provided detailed descriptions of two dishes they ordered: Hunan chicken and Kung po chicken. The Hunan chicken included chicken, celery, broccoli tops, baby corn, mushrooms, and was noted to contain "lots of sugar." The Kung po chicken comprised chicken, green bell pepper, celery, large carrot chunks, broccoli “hearts” (stalk cubes), mushrooms, baby corn, also with "lots of sugar," and peanuts. These descriptions offer valuable insights into the specific ingredients and sweetness levels of these dishes.

Despite some of these observations, the reviewer indicated a willingness to "probably continue to try different items like wings and egg rolls because we want to support it being here," highlighting a desire to support a local business in Carytown. This suggests an overall positive inclination towards Lucky Chopsticks despite some shortcomings.

Another customer echoed the sentiment about the absence of poke bowls and generally found the "food is good but a bit salty." They also expressed a desire for "more veggies dishes," indicating a potential area for menu improvement. This reviewer corroborated the positive feedback about the staff, describing them as "very nice and accommodating."

However, this second reviewer also raised environmental concerns, noting two negatives: "dishes were all plastic, no recycling seen." This suggests a lack of environmentally friendly practices regarding dishware and waste management, which might be a concern for some environmentally conscious customers. They also reiterated the desire for "less salt please!" reinforcing the earlier observation about the food being somewhat salty.

Based on these reviews, the environment of Lucky Chopsticks is not explicitly described in terms of decor or ambiance. However, its location in Carytown suggests it benefits from the area's vibrant atmosphere. The use of plastic dishes for takeout is noted, but there is no information about the dining environment for eat-in customers, if that option is available.

The services offered by Lucky Chopsticks include takeout, with online ordering available. The phone service for placing orders is reported as very helpful and friendly. Delivery may also be an option, but with a $30 minimum, it might not be practical for all customers. Dine-in service is not explicitly mentioned in the reviews, so it is unclear if this is an available option.

The features of Lucky Chopsticks include friendly and helpful phone service, timely order preparation, and plentiful food portions. The menu offers a variety of typical Chinese dishes, such as Hunan chicken, Kung po chicken, vegetable fried rice, wings, and egg rolls. However, some dishes may be high in sugar and/or salt, and the vegetable content in certain items like vegetable fried rice might be minimal. The absence of poke bowls and the outdated online menu information are also notable points. The use of plastic dishes for takeout and the apparent lack of recycling are environmental considerations.

There is no specific promotional information available in the provided reviews. Local users interested in any specials, discounts, or unique offerings should contact Lucky Chopsticks directly at (804) 885-6138 or +1 804-885-6138.

For local users in Richmond's Carytown area looking for a Chinese restaurant, Lucky Chopsticks offers the convenience of takeout with friendly service and generous portions. However, potential customers should be aware of the reported saltiness and sweetness levels of some dishes, the minimal vegetables in certain vegetarian options, the outdated online information, and the use of plastic containers. If supporting a local business in Carytown is a priority, and these factors are not significant deterrents, Lucky Chopsticks might be a viable option. Customers with specific dietary preferences regarding salt, sugar, or vegetable content may want to inquire about modifications when placing their orders.

To get the most accurate information about the menu, services (including dine-in and delivery), and any current promotions, local users are encouraged to contact Lucky Chopsticks directly. Inquiring about environmentally friendly practices might also be relevant for some customers.

In conclusion, Lucky Chopsticks in Richmond's Carytown is a Chinese restaurant known for its friendly service, timely takeout, and plentiful portions. However, customers have noted issues with saltiness, sweetness, vegetable content in some dishes, outdated online information, and the use of plastic containers. Supporting a local Carytown business seems to be a strong motivator for some patrons. Potential customers should consider these factors and contact the restaurant directly for the most current details.