Lucky Chinese Restaurant

I been going to this location for 20 years and their food has not been bad, but recently their quality has gone down the drain! I order food today and came home. I live in picking. I never post about any restaurant because we are all humans and make mistakes. However, I feel like this is the last straw. So as we were eating, I found a sharp, hard green plastic piece inside their chicken pakora and my husband found a plastic sting-like thing in the chilli chicken. This is not the first time I’ve found dangerous objects in their food. A few years ago I found a GLASS PIECE in the chilli chicken and a time after that I found a piece of that metal wire from those pot scrubbers also in the chilli chicken. This just goes to show they do not follow proper food handling procedures and most likely wash their meat directly in the sink! Tonight I called back and spoke to the lady who took my order. I told her what I found and she said bring it back so we can tell the cook, so they don’t make the same mistake again. I said I am not able to as I live in picking and don’t want for her to replace the food and asked for a refund and she started getting rude and wouldn’t even let me speak. She raised her voice and said she doesn’t want to “listen to my crap” and told me don’t come back to their restaurant and that they will not be taking my order again. Instead of an apology and asking how she can can fix the issue, she made it seem like it was MY FAULT?! Tf? I threw out the food and will be contacting public health! DO BETTER LUCKYS!!

Fast service, great food, the portions are big. I got ginger beef, sweet&sour chicken pieces, honey garlic chicken and mixed chow mein.

Well I ordered chili ckn but this is what i all got..all the chiken pieces are really tiny looks like when the chicken are going to finished and there is small left over chkn pieces left. I called them and try to explain it but the lady (Suzan) she dosent want to listen and told me that if i have to order next time i have to let them know. The way she talk with the customer is zero respect and she doesn’t wants to listen anything. Well the one thing she told me that I have to grown up and complain less, i was like tf i pay for my meal and i have a right to say. Suzan if you want to keep your customers you have to learn how to talk them instead of yelling with the customer.Never come back again and i know you don’t care at all coz i can see the way you speak in phone.

Great experience! The lady at the cashier extremely kind. Beautiful energy. I got the chilli chicken & steam rice! 10 out of 10 highly recommended.

Spicy chilli chicken with gravy is the best. I order egg fried rice on the side with it - can’t go wrong. Walked in, placed my order and was ready in 10 minutes. Portions are amazing.