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Lucky China Restaurant in Singapore
  1. Chinese Food
  2. Chinese Restaurant
  3. Georgia
  4. DeKalb County
  5. Decatur
  6. Chinese Restaurant in Lawrenceville Highway
  7. Lucky China Restaurant

Lucky China Restaurant

24 reviews

Lucky China Restaurant Photos

Lucky China Restaurant 1Lucky China Restaurant 2

Hours

Monday, 11:00 AM - 10:45 PM
Tuesday, 11:00 AM - 10:45 PM
Wednesday, 11:00 AM - 10:45 PM
Thursday, 11:00 AM - 10:45 PM
Friday, 11:00 AM - 10:45 PM
Saturday, 11:30 AM - 10:45 PM
Sunday, 12:00 AM - 9:45 PM

About Lucky China Restaurant

Lucky China Restaurant, situated at 2179 Lawrenceville Hwy # D, Decatur, GA 30033, USA, is being introduced to local users in Singapore as a Chinese restaurant. Based on online reviews, customer experiences appear to be mixed, particularly concerning service.

One customer described the restaurant as "pretty cool," highlighting the "really good" and "pretty cheap" food that comes in "huge portions" and is served quickly. They also noted the friendly staff, "nice" decor, and enjoyable "Chinese pop music" played quietly in the background. This reviewer found the restaurant to be "rather under-appreciated" as it was not very busy on a Saturday night and expressed their intention to return.

However, another customer had a severely negative experience specifically related to customer service during a delivery order. This included issues with the incorrect card expiration date being taken, conflicting information about the card being declined, a significant delay in food arrival (over two hours), and being hung up on multiple times by the staff member when trying to resolve the issue or cancel the order. Even when speaking to the manager the next day, the explanation provided ("she was new") was deemed insufficient, leading the customer to state they would never order from the restaurant again.

Regarding the environment, one review mentioned "nice" decor and the pleasant addition of quiet Chinese pop music. The restaurant appeared to be somewhat quiet on a Saturday evening. Services mentioned include dine-in and take-out, as indicated by the first review, and delivery, as experienced by the second reviewer. Features highlighted by a positive review include good food quality, affordability, large portion sizes, and fast service (at least for dine-in/take-out). However, the negative review strongly contrasts this, pointing to significant customer service issues with delivery orders.

No specific promotional information was mentioned in the provided reviews. For local users in Singapore, please note that Lucky China Restaurant is physically located in Decatur, Georgia, USA. Therefore, direct dining at this establishment is not feasible. It is not indicated whether Lucky China Restaurant offers international delivery services to Singapore or has any partnerships with local delivery platforms in Singapore. If you are interested in Chinese cuisine in Singapore, it is recommended to explore local Chinese restaurants and their delivery options within Singapore, keeping in mind the mixed reviews regarding service at this particular US-based establishment.

Lucky China Restaurant Location

2179 Lawrenceville Hwy # D, Decatur, GA 30033, USA

Customer Reviews

3.0
24 reviews
A
Amy Dunn
Jun 03, 2012

This place is pretty cool. The food is really good, pretty cheap, fast, and comes in huge portions. The staff were all friendly, the decor is nice and I absolutely love the Chinese pop music that plays quietly in the background. We went on a Saturday night around 7pm and there were a couple of other people eating there and a few take-out orders...clearly it's rather under-appreciated. I'll definitely be back.

T
Tricia Kenitzer
Feb 20, 2015

I really wish i could give this place zero stars based on customer service. I ordered from them and the lady took my card expiration date wrong. I got a call back and the man ran the card with the correct date and it went through. After several hours waiting for my food to arrive i called the restaurant back and the same lady told me that my card was declined and i had no money. I told her that I talked to someone and the matter was resolved. I asked when my food would be here since i had been waiting for over 2 hours by now. She yelled that it was my fault and hung up on me. I called back to speak to a manager and again was hung up on. I tried to cancel my order and she told me its on its way and hung up on me again. When I called the next day to speak with management he made a bunch of excuses saying she was new. Never will i order from here again.

J
J Feral
Oct 30, 2014

Do not order for delivery. They told me it would take 45-50 minutes. It took an hour and fifteen minutes to even get to my complex, and the delivery driver called me and couldn't find my apartment. I spent over ten minutes on the phone trying to explain to him where I was, but he didn't understand anything I was saying and I didn't understand what he was saying. He kept saying he was outside, and I waited outside for 10 minutes. He was never outside. I finally hung up and called the restaurant to cancel my order. They tried to convince me not to and wouldn't let me, saying they promised the driver was outside. Even after I told them no, the driver was not outside, they continued to insist he was. I refused to pay seeing as I didn't receive my food for an hour and 45 minutes, and they finally agreed to cancel it...we'll see if the charge shows up on my account.

T
Tonya Campbell
Apr 25, 2015

Okay in reading all the reviews, yes I agree DON'T do delivery. Just do pick up or dine -in if you do dine-in do it only in the summertime...they have the air condition turn down, you'll freeze to death in the winter. In reference to their food, it is still one of the best place in the Decatur area.

L
Lynn Lawrence
Jul 26, 2014

The food was ok. The service was ok. Main problem: the interior of this place smells weird... like dirty wet dog. Our table hadn't been wiped before we were seated. We almost walked out, but decided to stay because we already ordered drinks. Ordered "safe bet" meals. Crab rangoons were good. Sweet and sour chicken sauce tasted like it was from a jar, meh. Sesame chicken was fine. Didn't eat it all because we wanted to get away from this creepy place!

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