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Considering Meal Delivery from Lotus Restaurant in Atlanta?
  1. Chinese Food
  2. Chinese Restaurant
  3. Georgia
  4. Fulton County
  5. Atlanta
  6. Chinese Restaurant in Roswell Road
  7. Lotus Restaurant

Lotus Restaurant

273 reviews

Lotus Restaurant Photos

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Hours

Monday, 11:30 AM - 9:00 PM
Tuesday, 11:30 AM - 9:00 PM
Wednesday, 11:30 AM - 9:00 PM
Thursday, 11:30 AM - 9:00 PM
Friday, 11:30 AM - 9:30 PM
Saturday, 5:00 PM - 9:30 PM
Sunday, 5:00 PM - 9:00 PM

About Lotus Restaurant

Lotus Restaurant is a meal delivery service located at 8725 Roswell Rd Suite J, Atlanta, GA 30350, USA. Despite being listed under the Chinese Restaurant category, customer reviews focus heavily on negative service experiences rather than the food itself. They can be contacted at (678) 461-5666 or +1 678-461-5666.

Customer reviews for Lotus Restaurant overwhelmingly highlight severely negative experiences with customer service. Multiple reviewers specifically mention a consistently rude woman working behind the counter. One customer described her attitude as "repelling" on every visit and recounted an instance where her rudeness was so "disgusting" that they simply walked out, vowing never to spend money there again. They emphasized the lack of reason for such treatment, especially when customers are polite.

Another reviewer echoed the sentiment that the service "sucks," also pointing out the rudeness of the woman at the front and accusations of overcharging for basic condiments like sauce. This reviewer explicitly stated that the food is not worth the price and advised others to seek "real good chinese food with friendly service" elsewhere, suggesting a competitor. They concluded that Lotus Restaurant does not value its customers.

Based on the available reviews, Lotus Restaurant in Atlanta is associated with extremely poor and rude customer service, particularly attributed to a specific woman working at the counter. There are also accusations of overcharging and the food being overpriced. The overall sentiment suggests a lack of value placed on customers, leading to strong recommendations against patronizing this establishment for meal delivery.

No information regarding the restaurant's environment (as the focus is on delivery), positive service aspects, food quality descriptions, menu features, or any promotional information is available in the provided text. The dominant theme is negative feedback concerning customer interactions and pricing.

Lotus Restaurant Location

8725 Roswell Rd Suite J, Atlanta, GA 30350, USA

Customer Reviews

3.0
273 reviews
R
Ronald Smith
Apr 10, 2025

The customer service here is absolutely terrible. I’m not sure who the woman is there that’s always behind the counter but she is a completely rude for no reason at all. Every time I’ve gone into that establishment her attitude is repelling. Today I walked in her rudeness was so disgusting I just simply walked out. I will never give them another dime. There is no reason to treat people like that. Especially when greeted with politeness.

M
Marsha Sims Dean
Sep 27, 2024

Service here sucks. The lady at the front is rude and over charges for simple things like sauce. The food is not worth the price. If you want some real good chinese food with friendly service go to Mr Lu's!!! Dont eat here these people don't value the customers.

L
Logen P.
Mar 31, 2025

Great food and fast delivery. I love the Mongolian Beef, Kung Pao Chicken, Sesame Chicken, and chicken mei fun. The portions are large and very flavorful! My husband and I order from here a few times a month.

T
Thomas Anderson
Dec 15, 2024

Pretty good place I decided to dine in and it was an okay experience except for I wanted everything and to go boxes and eat in the restaurant itself. But they didn't do that for me and I think I got jipped on the suit because if you order a soup their regular to go size soup was probably two times bigger than the amount of soup that I got dying in other than that good experience good food

J
John Bennett
Mar 05, 2025

Food is terrible. Service rude. Worst chinese takeout I've ever experienced. The woman upfront is like the Seinfeld Soup Nazi. She wouldn't give me spicy mustard! "NO MUSTARD FOR YOU"

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