Considering Lotus Pond in Warren, MI?

Chinese Restaurant Michigan Macomb County Warren Hoover Road

242 reviews

28747 Hoover Rd, Warren, MI 48093, USA
+1 586-751-4020
webSite

Lotus Pond Photos

Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 11:00 AM - 9:00 PM

About Lotus Pond

Lotus Pond is a Chinese restaurant located at 28747 Hoover Rd in Warren, Michigan. They can be contacted at (586) 751-4020 or via their mobile number +1 586-751-4020.

Customer reviews for Lotus Pond present a stark contrast in experiences. One reviewer described their meal as "the worst Chinese food I've ever had," detailing numerous issues such as watery lo mein sauce, overcooked and mushy noodles (not the expected lo mein noodles), rubbery shrimp, dry chicken and beef, chewy egg rolls, tasteless wonton soup with undercooked wontons, and undercooked crab rangoon with a "nasty taste." This reviewer felt the restaurant used substitutes for authentic ingredients and lacked cooking skills, also noting a missing item from their order and concluding it was a "waste of money."

Conversely, another customer reported a positive experience, stating that the chicken fried rice was "really good." They also observed the cashier providing excellent customer service to another unsure customer. This reviewer noted that there were several people waiting for food upon their arrival. While they found the lo mein to be not as good as another specific restaurant (Kam's), they still considered it "decent" and highlighted the "large portions," mentioning they were able to eat the leftovers for two and a half days. This reviewer stated they would visit Lotus Pond again.

Given these significantly different recent reviews, potential customers should be aware of the wide range of experiences reported. While one customer found aspects of the food and service to be satisfactory, another described a very poor meal quality across multiple dishes.

Lotus Pond Location

28747 Hoover Rd, Warren, MI 48093, USA

Customer Reviews

3.0

242 reviews

Vita Bartolotta

Jan 20, 2025

Leeky lo main! This is the worst Chinese food I've ever had! The lo main sauce was so thin there was a puddle of the sauce in the bags,the noodles weren't lo main noodles and over cooked mushy,the shrimp was rubbery the chicken dry the beef tough and dry,the egg rolls were chewy,the wonton soup if you could call it that was tasteless like hot water with under cooked wontons! The crab Rangoon was under cooked and had a nasty taste to it! Basically it seems like not only does this place use substitutes for the real thing but they can't cook, they also forgot to give me the extra egg rolls I ordered,but I wasn't going to eat them anyway! What a waste of money!

Belinda Brown

Jun 11, 2024

I went here and the chicken fried rice was really good. There was a gentleman in front of me who was not sure what he had gotten before. The cashier was really nice to him and tried to guess what he wanted by the description which I thought was really good customer service. There were several people waiting for food when I arrived. Lo mein is not as good as Kams but it is decent. Large portions. Ate on it for 2 and a half days. Will go here again.

Celeste Philson

Mar 03, 2025

Finding good Chinese food is hard! But I did it! So far I have only eaten one dish and that is the General Taos Chicken medium spice. The sauce is very good (sweet, spicy, not too thick or to thin), the chicken is fried well it could be just a bit more crispy but still very good, the eggroll is tasty, and the fried rice has a light smoky flavor. It was delicious! This is a takeout-only restaurant.

Tim Osborne

Dec 10, 2024

Ordered dinner and had it delivered it came packaged up very nicely after we got it all out and ready to eat started with the egg drop soup it was very good. I had beef with broccoli the broccoli was over cooked it was mushy the sauce that was on it was sour tasting kinda off putting my mom had the chicken lo mein it was oddly sweet and the chicken was dry definitely wasnt worth $76 $25 of it was fee's for service and delivery overall i wont try Lotus Pond my business again

John F

Jan 12, 2025

Fried rice is good. The chicken and meat are harder than rocks. They’re still scared of the coronavirus, which was proven to be faked and you can’t eat inside