Find My Perfect Chinese Restaurant Near Me

Long Feng: A Chinese and Japanese Restaurant in Round Lake Beach
  1. Chinese Food
  2. Chinese Restaurant
  3. Illinois
  4. Lake County
  5. Round Lake Beach
  6. Chinese Restaurant in West Rollins Road
  7. Long Feng

Long Feng

403 reviews

Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, Closed
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 10:30 PM
Saturday, 11:00 AM - 10:30 PM
Sunday, 12:00 AM - 10:00 PM

About Long Feng

Long Feng is a Chinese and Japanese restaurant located at 401 W Rollins Rd, Round Lake Beach, IL 60073, USA. They can be contacted at (847) 740-8888 or +1 847-740-8888.

Based on customer reviews, Long Feng presents a mixed experience. On the positive side, many customers have been "blown away" by the quality of the sushi, describing it as "incredible" and "the best in the area." The crab rangoons are also highly praised as "out of this world," and the miso soup and house Japanese salad have received positive feedback for their taste, although some noted the soup wasn't served hot and the salad dressing was sparse.

The restaurant boasts a "fantastic" chef and a "plentiful" menu that combines Chinese and Japanese dishes. They offer an all-you-can-eat option for both cuisines, priced at approximately $32 per person. The staff is described as "experienced." The presentation of the food, particularly the sushi, is noted to be "absolutely stunning" and exceeding expectations, with high-grade cuts of fish.

However, there are areas that need improvement. The dining room is described as "very small" and is split with a gaming area, which some consider a significant drawback. The restaurant is also noted to be "due for a significant redesign update." Furthermore, there are concerns about understaffing, particularly in handling carryout orders, leading to long wait times. One review suggests that the restaurant may be prioritizing dine-in customers over delivery orders.

One serious negative review reported finding a worm in a takeout order of mei fun noodles, raising concerns about kitchen cleanliness and food handling. This customer also reported poor customer service and a lack of satisfactory resolution from the staff regarding the issue.

Overall, Long Feng appears to offer high-quality sushi and a diverse menu for dine-in customers. However, potential customers should be aware of the reported issues regarding the dining environment, potential understaffing affecting wait times, and the serious concern raised about food safety in a takeout order. While some reviewers highly recommend dining in for the quality of the food, especially the sushi, others express significant concerns about their experience with takeout and customer service.

Long Feng Location

401 W Rollins Rd, Round Lake Beach, IL 60073, USA

Customer Reviews

3.0
403 reviews
K
KEN
Dec 07, 2024

This restaurant has great potential but needs some work. Let’s start with the food. We dined in and were blown away by the incredible sushi—the best in the area, especially considering Round Lake’s usual fare of hamburgers and fried food. The crab rangoons were out of this world, and the miso soup was delicious, though not served hot. The house Japanese salad was cold, wet, and delicious, the dressing was fantastic, but sparse. Despite these minor issues, we thoroughly enjoyed our meal. The chef is fantastic, and the menu is plentiful for a Chinese/Japanese themed restaurant. They offer an all you can eat Chinese/Japanese menu, but it is expensive for the area at around $32 per person. The staff is also experienced. However, the dining room is very small and split in half with a gaming area, which is unfortunately a major attraction in the Round Lake area. The restaurant is due for a significant redesign update. Unfortunately, they are severely understaffed to handle the influx of carryout orders. There were only six small tables and one large table, and one of the booths was used as an office. We ended up sitting in the cold back corner. The wait for food was long, as it seemed like there was only one chef cooking Chinese and preparing sushi, who had to go back and forth between the kitchen and the sushi bar. Once the food arrived, the presentation was absolutely stunning and exceeded our expectations. The sushi was expertly prepared and the cuts of sushi were high-grade. We highly recommend dining in. If this restaurant can increase revenue, they should invest in more staff and remove the gaming area. Focus on the exceptional food, as it’s the main draw here. I understand why people complain about their food when ordering out for delivery, it seems like the restaurant may be prioritizing dining room customers over delivery orders. also, this type of food is best served piping hot. We did not experience any problems with the food, and will definitely return to dine in. Investors may be a great opportunity ???

M
Maddi Gritmacker
Oct 11, 2024

Do NOT eat here!! I would give 0 stars if I could. I ordered take out from them and found a worm in my mei fun noodles. Which means their kitchen is either dirty or they don’t wash their vegetables. On top of that the food was not good at all, no flavor. Also, the customer service was terrible. I went in there to tell them I found a bug in my food and to show them the picture, to get a refund for my order since we threw all the food away. Obviously if there are bugs in one dish chances are they are going to be in another. The manager wasn’t there and the lady I talked to didn’t even apologize all she could said was “oh I wasn’t there that day so I don’t know what happened” like whaaaaat??? What do you mean you don’t know what happened. For that to be all she said is crazy. She took down my number and said the manager would call me but I never got a call. So my husband called them late the next day and whoever was there said she could only give us a refund for the noodles since that was the only dish with a bug… refused to give us a full refund even though we had to throw away all our food since we didn’t trust it. Clearly they could care less that we found a bug in our food. It wasn’t a big deal to them at all, didn’t even seem surprised. Absolutely disgusting establishment. I will continue to tell everyone not to eat here.

J
Jackie J
Nov 03, 2024

Delicious. First time dining IN and a first time since they added sushi and everything was great. The Crab Rangoon is the best we have had at any restaurant, ever. General Tso was very good. If you want it spicier you may have to ask but just the right amount for us. Spicy Tuna Roll was exceptional.

9
90 days Fan
Sep 29, 2024

Beautiful presentation and great sushi overall!

M
Mariah Khan
Dec 16, 2023

The sushi was not only thoughtfully and aesthetically put together, but tasted amazing too. Our favorites were the Big Mac roll and the playboy roll. The owners were also really kind and had great conversation while waiting for our order. Would recommend for great sushi in Round Lake Beach area.

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