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Little Tokyo: A Chinese Restaurant in Lake Grove
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Suffolk County
  5. Chinese Restaurant in Lake Grove
  6. Little Tokyo

Little Tokyo

85 reviews

Little Tokyo Photos

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Hours

Monday, 10:00 AM - 8:00 PM
Tuesday, 10:00 AM - 8:00 PM
Wednesday, 10:00 AM - 8:00 PM
Thursday, 10:00 AM - 8:00 PM
Friday, 10:00 AM - 9:00 PM
Saturday, 10:00 AM - 9:00 PM
Sunday, 12:00 AM - 6:00 PM

About Little Tokyo

Little Tokyo is a Chinese restaurant located at 313 Smith Haven Mall Lake Grove NY 11755, Lake Grove, NY 11755, USA. They can be contacted at (631) 885-4657 or +1 631-885-4657.

Based on customer reviews, Little Tokyo has received significant criticism regarding its customer service. Several reviews highlight instances of rude and arrogant behavior from staff, particularly from an individual described as potentially the owner or manager. One customer reported being treated poorly when simply requesting hot sauce.

Another customer detailed a negative experience involving an order mix-up. When their son mistakenly ordered rice instead of noodles, the staff member became agitated and uncooperative. Despite the customer's willingness to pay for the correct order, the staff member remained confrontational and difficult. The reviewer described the staff member as "mean" and "not listening," and stated that the customer felt the staff member thought they were trying to take advantage of the restaurant.

These reviews suggest potential issues with customer service and staff demeanor at Little Tokyo. Customers considering dining at this establishment should be aware of these reported experiences.

Little Tokyo Location

313 Smith Haven Mall Lake Grove NY 11755, Lake Grove, NY 11755, USA

Customer Reviews

3.0
85 reviews
E
Edwin Hernandez
Dec 08, 2024

Be careful with this person, it's incredible, he acts rude and arrogant, being a frequent customer, just for asking for a hot sauce. I don't know if he's the owner or manager, it doesn't matter, but you shouldn't treat your customers like that.

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Samuel Liriano
Jul 08, 2024

My son said rice instead of noodles and this man behind the register completely lost it. I told him that my son made a mistake and I will pay the extra charge for the noodles and he kept looking at my son who stepped away already and kept telling him that the food was plated already. I kept telling him I will pay for a side of noodles it’s not a big deal, but he would not let it go. I finally had to raise my voice at him and he finally snatched my card from my hand and charged me. When I got the noodles, I was trying to take the plate of rice with noodles to put the chicken on top of my noodles and he said absolutely not. He wanted me to get separate chicken and he didn’t want me to touch the rice plate. He thought I was trying to get over on him. He just didn’t understand that I would take the chicken that was on the rice so he wouldn’t lose money. He was huffing and puffing the whole time. Very mean man. Doesn’t listen.

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kevin armagno
Jun 29, 2024

Food was fine, but the guy at the register has no manners. Won’t give tap water and is rude if you ask for napkins. I will just go to the Chinese food place right next door instead if I want meat and rice in the future.

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Rebecca Morrin
Sep 14, 2024

Food is pretty good but the man who works there is rude and refuses to give tap water from their fountain. I walked over to Los Amigos Tacos and they gave me bottled water for free. Shows who cares about their customers.

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Joleny Rubio
Dec 10, 2024

Food is really good I always get food from here but the customer service is really bad the guy at counter is really nasty he give me a attitude he was raising the voice at me so had to do the same to him. Honestly people like that shouldn’t be working as a customer service.

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