Linwood Chinese Express

Welcome to Linwood Chinese Express, your local Chinese restaurant situated at 3134 Prospect Ave in Kansas City, Missouri. As a Chinese restaurant serving the Kansas City community, Linwood Chinese Express aims to provide a variety of classic American Chinese dishes for those seeking a convenient and flavorful meal. You can contact them at (816) 921-8685 or +1 816-921-8685 for inquiries or to place an order.

Based on the limited customer reviews available online, specific details about the environment of Linwood Chinese Express are not extensively described. However, it can be inferred that it likely operates primarily as a take-out restaurant, given the "Express" in its name and the nature of the provided reviews which focus on the food and service during order pick-up. One reviewer who was visiting Kansas City mentioned "stopping in," which could imply a brief visit for take-out rather than a dine-in experience. Without further information, it's challenging to provide a detailed description of the interior ambiance or dining area.

In terms of services, Linwood Chinese Express appears to offer take-out as a primary option. The positive review highlights a quick and friendly service experience during order pick-up. The staff was described as "very friendly," and the reviewer's order was prepared promptly. This suggests that customer service can be a strong point for Linwood Chinese Express. However, the negative review paints a contrasting picture regarding responsiveness. This reviewer reported calling multiple times after receiving a substandard order but receiving no answer, while also noting that the phone was answered when attempting to place a new order. This inconsistency in responsiveness is a significant point for potential customers to consider.

Customer feedback on the food quality at Linwood Chinese Express is divided. One reviewer had a very positive experience, ordering crab rangoons, sweet and sour chicken, and ham fried rice. They described all the food as "fantastic" and noted that the portions were generous. This positive feedback suggests that Linwood Chinese Express is capable of producing well-received dishes with good portion sizes. The reviewer also indicated a strong intention to return on future visits to Kansas City.

In stark contrast, another reviewer expressed significant disappointment with their order of rice, which they described as "burnt." They mentioned smelling something unusual upon receiving their order but discovered upon arriving home that the rice was excessively burnt and discolored, even noting an unpleasant smell. Despite attempting to contact the restaurant multiple times via phone, they received no answer. This negative experience raises serious concerns about food quality control and the restaurant's handling of customer complaints. The reviewer's decision to keep the burnt rice as evidence for their review underscores the severity of their dissatisfaction.

Currently, there is no information available in the provided reviews regarding any specific promotional offers or discounts at Linwood Chinese Express. Chinese restaurants often have lunch specials or combination deals. Local users interested in potential promotions should contact the restaurant directly at (816) 921-8685 to inquire about any current offers or specials.

The limited reviews present a mixed image of Linwood Chinese Express. While one customer praised the friendly service, generous portions, and fantastic food, another experienced a significant issue with a poorly prepared dish (burnt rice) and a lack of responsiveness when trying to address the problem. This inconsistency in food quality and customer service is a crucial factor for local users to consider.

For local users considering Linwood Chinese Express, the positive review suggests the potential for a satisfying meal with friendly service and good value in terms of portion size. However, the negative review serves as a strong warning about potential quality control issues and difficulties in resolving complaints. Given these contrasting experiences, it might be prudent for first-time customers to place a smaller order initially to assess the current food quality and service for themselves. The lack of response to the negative reviewer's attempts to contact the restaurant is particularly concerning and should be kept in mind.

In conclusion, Linwood Chinese Express in Kansas City offers the potential for a positive take-out experience with friendly service and generous portions, as highlighted by one reviewer. However, the significant issue of burnt rice and the lack of customer service follow-up reported by another reviewer cannot be ignored. Local residents should weigh these contrasting experiences when deciding whether to order from Linwood Chinese Express. For any information on their menu, hours, or current promotions, contacting the restaurant directly at (816) 921-8685 is recommended.