Leeann Chin

Leeann Chin is a Chinese restaurant located at 2515 White Bear Ave in Maplewood, Minnesota. As a local establishment within the Chinese Restaurant category, it aims to provide a variety of Chinese-inspired dishes to the community. Customers can contact them at (651) 770-8640 or +1 651-770-8640 for inquiries or to place orders for dine-in or takeout. Recent customer reviews, however, raise significant concerns regarding hygiene practices, portion sizes, and staff attitude at this location.

One particularly alarming review detailed a customer's observation of a worker, identified as a manager named Kendra, engaging in unsanitary food handling practices. According to the review, the worker was seen wiping down the area around the food warmers and then putting food particles that had fallen onto the counter back into the food containers. When confronted about this, the manager reportedly defended her actions by stating the counter was clean and continued to serve the potentially contaminated food to other customers. The reviewer, a self-proclaimed regular customer of Leeann Chin at various locations, expressed extreme concern over this incident, the lack of apology, and the refusal to discard the potentially contaminated food. This experience led the reviewer to vow never to eat at this location again, citing serious hygiene concerns and questioning the manager's suitability for her role.

Another customer reported dissatisfaction with the portion sizes received for the price paid. They described ordering a meal for $12 and receiving only a half scoop of rice, a half scoop of bourbon chicken, and one full scoop of orange chicken. This customer also noted that other customers appeared to receive significantly larger portions. When they inquired about the discrepancy, they overheard a staff member implying that the smaller portion was intentional. The reviewer characterized the staff as "rude" and mentioned being quoted an additional $4.50 for a "little bit of extra meat." This feedback suggests potential issues with portion control, inconsistent serving sizes, and a perceived lack of customer service and fairness in how food is served.

The environment of Leeann Chin in Maplewood, based on the provided reviews, is not explicitly described in terms of decor or ambiance. However, the serious hygiene concerns raised by one customer paint a negative picture of the operational cleanliness, at least in the food preparation and serving areas. The alleged practice of returning fallen food particles to the serving containers suggests a disregard for basic food safety standards, which would significantly detract from any positive aspects of the physical environment. The cleanliness of the dining area and other customer-facing spaces is not mentioned in these reviews, but the reported food handling practices are a major cause for concern.

In terms of services, Leeann Chin offers the standard options of dine-in and takeout, as indicated by the address and phone numbers. However, the customer experiences detailed in the reviews highlight potential issues with the quality of service provided. One review mentions a rude staff member who was unwilling to provide a reasonable portion size without an extra charge. The other review describes a manager who not only engaged in unsanitary food handling but also was dismissive of customer concerns. These accounts suggest that the level of customer service at this location may be inconsistent and potentially problematic.

Features of Leeann Chin, as a chain Chinese restaurant, typically include a menu with a variety of popular Chinese-American dishes. However, the recent feedback from this Maplewood location does not highlight any positive features. Instead, it focuses on negative aspects such as potentially contaminated food due to poor hygiene practices and small, seemingly inconsistent portion sizes coupled with rude staff. These issues overshadow any inherent features of the Leeann Chin brand or menu.

There is no promotional information available in the provided text. Therefore, it is not possible to comment on any special offers, discounts, or unique promotions that this Leeann Chin location in Maplewood might be running to attract customers. Given the serious negative feedback regarding hygiene and service, any promotional efforts might be undermined by these underlying issues.

In conclusion, recent customer feedback for the Leeann Chin restaurant in Maplewood, MN, raises significant concerns. The alleged unsanitary food handling practices by a manager are particularly alarming and pose a serious health risk to customers. Additionally, complaints about small and inconsistent portion sizes, coupled with rude staff behavior, further detract from the overall customer experience. Potential customers should be aware of these serious issues when considering dining at or ordering from this location. The negative feedback suggests a need for immediate attention from the management to address food safety protocols, staff training, and customer service standards. Until these issues are demonstrably resolved, potential diners may want to exercise caution or consider alternative options for Chinese cuisine in the Maplewood area.