Leeann Chin

Welcome to Leeann Chin, a Chinese restaurant located at 7650 Olson Memorial Highway in Golden Valley, Minnesota. As a part of the Chinese Restaurant category, Leeann Chin offers a fast-casual dining experience, providing a variety of Chinese-American dishes for both takeout and dine-in customers. The reviews for this particular location present a somewhat contrasting view, with one customer expressing significant disappointment in the food quality, while another praises the exceptional service and consistent quality of certain dishes.

You can contact the Leeann Chin in Golden Valley by phone at (763) 541-9039 or via their mobile number +1 763-541-9039. These contact details can be used to inquire about their menu, place orders for pickup, or confirm their operating hours for both dine-in and carry-out services. As a chain restaurant, Leeann Chin typically offers a standard menu, but the quality and preparation can vary between locations, as suggested by the differing customer experiences reported online.

One customer expressed strong dissatisfaction with their recent experience, stating they were "really disappointed." They felt that this particular location "needs to have its kitchen inspected," implying concerns about food handling and preparation practices. This reviewer, who had been to Leeann Chin many times before, noted that the food at this location tasted significantly different and negatively. They described everything as "extremely dry" with "noodles are soggy," suggesting issues with both overcooking and potentially the holding of food for extended periods. The reviewer concluded that it tasted like the food had "sat and been overcooked again and again" and was "extremely upset" about wasting money on this meal. This strongly negative feedback raises serious concerns about the food quality at this specific Leeann Chin location at the time of this review.

Conversely, another customer shared a much more positive and long-term perspective, stating they "absolutely adore coming to this Leeann Chinn." A significant factor in their positive experience is the full-time front-of-house employee named Samuel, whom they described as "incredible." This reviewer noted that Samuel clearly enjoys his job and prioritizes providing excellent service, even when the restaurant is busy with a long line. They also generally found the food to be "always good," contrasting it with other fast-food places where food quality can be inconsistent. This customer stated that they can "always expect quality food and service" at this Leeann Chin location.

This positive reviewer also recounted an instance where a bag of their food was forgotten in a large order for themselves and friends. When they called about it, the staff were "extremely apologetic." Upon returning to pick up the missing item, they were offered "some free portions of some things on the menu as well as 2 free entree coupons" as compensation for the error. This indicates a strong commitment to customer service and a willingness to rectify mistakes. The reviewer specifically mentioned their favorite dishes as the "bourbon and Mongolian chicken and green beans," even recommending not to "sleep on the green beans!" They concluded with a strong statement of loyalty, saying they would be a customer "as long as I am living in this area." This review highlights the potential for positive experiences at this location, particularly regarding service and the quality of certain menu items.

Based on these reviews, the menu at the Golden Valley Leeann Chin likely includes standard chain offerings such as bourbon chicken, Mongolian chicken, fried rice, various noodle dishes, and side items like green beans. The stark contrast in food quality reported by the two reviewers suggests potential inconsistency or perhaps a bad experience on a particular day for the negative reviewer. The positive reviewer's consistent satisfaction indicates that when prepared well, the food can be of good quality.

The environment of this Leeann Chin location is not extensively described. As a fast-casual restaurant, it likely features a service counter where customers place their orders and can see some of the food options, along with a casual dining area with tables and chairs for those who choose to eat on-site. Cleanliness is typically expected in such establishments. The positive reviewer's repeated satisfaction suggests that the environment is likely acceptable and contributes to their overall positive experience.

In terms of services, Leeann Chin in Golden Valley offers both takeout and dine-in options. The positive review mentioning a delivery order placed through the app (although at a different location, it implies delivery is generally available for the chain) suggests that delivery might also be an option at this store, either directly or through third-party services. The exceptional customer service provided by Samuel, as well as the apologetic and compensatory response to a missed item in an order, indicates a focus on customer satisfaction. The efficiency of service, even during busy times, is also highlighted as a positive aspect.

Features of this Leeann Chin location appear to be its potential for consistent food quality (at least for some dishes like bourbon and Mongolian chicken and green beans) and the exceptional customer service, particularly from the employee Samuel. The willingness to go above and beyond to correct errors and compensate customers also stands out as a positive feature. However, the negative review serves as a reminder that food quality can sometimes be an issue, with reports of dryness and overcooking. Therefore, consistency might be a point of concern for some potential customers.

As a chain restaurant, Leeann Chin often has various promotions and special offers. These might include family meal deals, online ordering discounts, or limited-time menu items. To find out about any current promotions specific to the Golden Valley location, it is recommended to check the official Leeann Chin website or app, inquire when placing an order, or look for any promotional materials displayed at the restaurant. They may also have email or text message subscription services for updates on deals and new items.

In conclusion, the Leeann Chin at 7650 Olson Memorial Highway in Golden Valley presents a mixed picture based on the available reviews. While one customer reported significant issues with dry and overcooked food, another raved about the incredible and consistent service, particularly from an employee named Samuel, and generally enjoyed the food, especially the bourbon and Mongolian chicken and green beans. Potential customers might find it beneficial to consider both perspectives. If consistent, high-quality service is a priority, and if dishes like the bourbon and Mongolian chicken and green beans are appealing, this location might be worth a try. However, the report of poor food quality suggests that experiences can vary. Checking recent reviews and perhaps trying a smaller order initially could be a prudent approach. To learn about any current promotions, it is advisable to check the official Leeann Chin channels or inquire directly with the store.