Leeann Chin

Welcome to Leeann Chin, your local Chinese restaurant situated at 8015 Glen Ln, Eden Prairie, MN 55344, USA. As a part of the Chinese Restaurant category, Leeann Chin offers a variety of American Chinese dishes, providing options for dine-in and takeout. For inquiries or to place an order, you can contact them at (952) 946-9813 or +1 952-946-9813.

Based on recent feedback from local customers, the experience at Leeann Chin in Eden Prairie appears to be somewhat varied. One positive review highlights a "well lighted, clean eating area" and commends the server for being "extremely friendly." This suggests that the restaurant strives to maintain a pleasant and welcoming environment for dine-in customers. The reviewer also noted that the food was "freshly prepared" and that the portions were generous, indicating a potential strength in the preparation and quantity of their offerings. Furthermore, the cleanliness of the restroom was appreciated, although an observation was made regarding the stickiness of the floor, suggesting an area for potential improvement in cleaning protocols.

However, more recent feedback presents some concerns regarding food consistency and quality, particularly concerning a popular dish, the cashew chicken. One updated review from January 2024 recounts an order placed through a delivery company that arrived with a significant omission: no cashews whatsoever. The customer's frustration was compounded by the manager's response, which seemingly downplayed the issue by stating that sometimes cashews are simply not included and questioning if it was "a big deal." This interaction raises concerns about quality control and customer service responsiveness when errors occur with orders.

Another customer also reported a disappointing experience with the cashew chicken, noting a very sparse amount of chicken – only "four small/medium pieces" that required cutting to distribute throughout the meal. Additionally, this reviewer found only "five pieces of cashew" in their order. Upon inquiring about the lack of cashews, the staff member reportedly did not provide a direct answer but merely sprinkled a small amount of cashews from the food bar container onto the order. This suggests a potential inconsistency in ingredient proportions and a less-than-satisfactory approach to addressing customer concerns about missing ingredients. The reviewer also noted a significant amount of filler vegetables, including "almost a whole red pepper and 3 stalks of celery," further detracting from the expected balance of the dish. This experience was so unsatisfactory that the customer felt compelled to purchase additional cashews from a grocery store to supplement their meal.

Considering these reviews, it appears that while Leeann Chin in Eden Prairie may offer a clean and friendly dine-in environment with potentially generous portions, there are significant concerns regarding the consistency and quality of specific dishes, particularly the cashew chicken. The lack of expected key ingredients and the handling of customer complaints in these instances are areas that prospective customers should be aware of.

Regarding the environment, the initial positive review indicates a "well lighted, clean eating area," suggesting a comfortable setting for dining in. However, no further details about the décor, ambiance, or seating arrangements are provided. As a typical fast-casual Chinese restaurant, you can likely expect a functional and family-friendly space designed for efficient service.

In terms of services, Leeann Chin offers both dine-in and takeout options, as evidenced by the address and phone number provided. The updated review also indicates the availability of delivery through at least one third-party delivery company. It is reasonable to assume that customers can place orders over the phone for pickup as well. However, no information is available regarding online ordering through their own platform or other potential services such as catering.

Based on the limited information, the key features of Leeann Chin in Eden Prairie include its location, dine-in and takeout services, and availability on at least one delivery platform. While one positive review praised the freshly prepared food and generous portions, more recent feedback raises concerns about the consistency of ingredient proportions, particularly in the cashew chicken, and the responsiveness of management to order errors. The cleanliness of the dining area and restrooms seems to be generally maintained, although there was a noted issue with a sticky floor in one instance.

No specific promotional information is included in the provided details. It is common for restaurant chains to offer various promotions, such as lunch specials, family deals, or discounts for online orders or through their mobile apps. To obtain information about any current promotions at the Leeann Chin in Eden Prairie, it would be best to check their official website (if available), their social media channels (if they maintain any for this location or the chain), or to inquire directly when placing an order.

In conclusion, Leeann Chin in Eden Prairie offers a local option for American Chinese cuisine with dine-in, takeout, and delivery services available. While some aspects, such as the clean environment and friendly service, have been positively noted, recent customer experiences highlight significant issues with the consistency and quality of certain dishes, particularly the cashew chicken. Potential customers should be aware of these recent reports regarding missing ingredients and the handling of related complaints. To stay informed about any potential improvements in food quality or any ongoing promotions, it is advisable to check for more recent reviews and directly inquire with the restaurant.