Leeann Chin

Leeann Chin, situated at 14023 Aldrich Ave S in Burnsville, Minnesota, operates within the "Chinese Restaurant" platform category, offering a variety of Chinese-American cuisine to the local community. As part of a larger chain, this location aims to provide familiar dishes and convenient service. However, recent customer reviews indicate significant concerns regarding both the customer service and the quality of the food at this particular Leeann Chin establishment.

As a Chinese restaurant in Burnsville, MN, Leeann Chin is expected to provide a range of popular dishes, including combo meals, fried rice, and specialties like peking chicken. The availability of takeout and potentially dine-in options are typical for restaurants in this category. However, the recent feedback from customers highlights several critical issues that potential patrons should be aware of, particularly concerning the attitude of the staff and the freshness and preparation of the food.

Based on the recent customer reviews, the environment at the Leeann Chin on Aldrich Ave S in Burnsville is marred by reports of rude and unprofessional staff behavior. One customer recounted a deeply negative interaction with a staff member who displayed eye-rolling, lip-snapping, and an overall unpleasant attitude when answering basic questions about the menu and taking orders. This behavior significantly detracts from the dining experience and creates an unwelcoming atmosphere. The fact that the staff member also forgot part of the order further compounds the negative impression of the service environment.

In terms of services, Leeann Chin offers order taking and food preparation. However, the execution of these services, according to recent reviews, is severely lacking. One customer reported receiving old food, even after being told that fresh food would be prepared. This indicates a serious lapse in quality control and a disregard for customer satisfaction. The oversight of a missing item in an order also points to inattentive service. Another customer, while noting a pleasant cashier, still experienced issues with the food quality, suggesting that while some staff members might be courteous, significant problems exist in other areas of service, particularly food preparation and delivery.

The features of Leeann Chin, as described by recent customers, are overwhelmingly negative concerning the food quality. One reviewer described the vegetables as tough and tasting old, and the meat as undercooked, raising significant food safety concerns. This indicates a potential issue with the freshness of ingredients and the proper cooking techniques being employed. Another customer reported their favorite peking chicken being unusually dark and excessively salty, suggesting inconsistency in the preparation of even signature dishes. While the fried rice was noted as consistently good by one reviewer, this single positive comment is overshadowed by the more serious complaints about other dishes.

The absence of a fortune cookie in one order, while a minor detail, still contributes to a sense of a subpar experience, especially when it deviates from the expected norms associated with Chinese takeout. This seemingly small oversight can add to the overall feeling of dissatisfaction when coupled with more significant issues like poor food quality and rude service.

Currently, no information regarding any promotional offers or special deals at the Leeann Chin on Aldrich Ave S is available in the provided customer reviews. Given the serious concerns raised about food quality and customer service, any potential promotions might not be enough to entice customers to risk a negative experience. Local users interested in any potential discounts or special offers are advised to check the Leeann Chin website or contact the store directly at (952) 898-3303 or +1 952-898-3303 to inquire about current promotions, but should also weigh this against the reported negative experiences.

In conclusion, recent customer experiences at the Leeann Chin located at 14023 Aldrich Ave S in Burnsville, MN, raise significant concerns about both the quality of the food and the professionalism of the staff. Reports of rude service, old and undercooked food, and inconsistencies in dish preparation paint a negative picture of this establishment. While it operates under the well-known Leeann Chin brand, this particular location appears to be struggling with fundamental aspects of restaurant operation. Potential customers are strongly advised to consider these recent, negative reviews before choosing to dine here. The reported issues with food safety and customer service are serious and should not be taken lightly. Exploring other Chinese restaurant options in the Burnsville area with more positive and consistent feedback might be a safer choice for those seeking a pleasant and satisfying meal.