Leeann Chin

Leeann Chin is a Chinese restaurant located at 3959 2nd St S in St Cloud, Minnesota. As a local establishment within the Chinese Restaurant category, it aims to provide a variety of Chinese-inspired dishes to the community. Customers have the option to dine in or place orders for takeout through their phone numbers, (320) 654-9083 or +1 320-654-9083.

Recent customer reviews provide insights into various aspects of the Leeann Chin experience, highlighting both potential positives and significant areas of concern. One customer shared their experience regarding the pricing structure, particularly with the Dynasty Bowl. They noted unexpected upcharges for items such as noodles and beef, as well as a charge for unspecified rice (white vs. fried). This customer felt "scammed" by these additional costs and indicated a low likelihood of returning.

Regarding the food itself, opinions appear mixed. While one reviewer found the food to be "okay" and "tasty," they also pointed out that the chicken contained a significant amount of fat and was of mediocre quality. This reviewer felt that the prices charged were comparable to or even higher than establishments using better quality cuts of meat. Another customer reported receiving a burnt egg roll and finding mushrooms in a dish that was not supposed to contain them, further contributing to their dissatisfaction.

A significant concern raised in the reviews pertains to the cleanliness of the restaurant. One customer described the establishment as "incredibly dirty." They detailed issues such as high chairs and booster seats being covered in food and sticky residue, indicating a lack of proper cleaning over an extended period. The same reviewer also noted "disgusting residue" on the soda machine buttons, which they described as accumulated dead skin cells and bacteria. Additionally, they mentioned that the chairs had built-up residue in the cracks, and the floors appeared to have not been swept adequately, even before noon. This customer strongly recommended that others avoid eating at Leeann Chin until management addresses the cleaning issues.

The environment of Leeann Chin, based on the available reviews, is a point of concern for at least one customer who found it unclean to the point of being unsanitary. The specific ambiance or decor of the restaurant is not detailed, but the cleanliness issues described would likely detract significantly from the overall dining experience for many patrons. The presence of a soda machine and high chairs suggests that the restaurant aims to cater to a variety of customers, including families.

In terms of services, Leeann Chin offers both dine-in and takeout options, as indicated by the provision of a physical address and phone numbers. This allows customers to choose the most convenient way to enjoy their food. However, the negative feedback regarding customer service, particularly concerning the unexpected upcharges and the handling of complaints about food quality and cleanliness, suggests potential shortcomings in this area. The experience of the customer who was denied a refund for unsatisfactory food raises serious questions about the restaurant's customer service policies and practices.

Features of Leeann Chin, based on the limited information, seem to include a menu with Chinese-inspired dishes, the Dynasty Bowl as a customizable option (albeit with potential upcharges), and the availability of standard items like egg rolls. However, the negative reviews overshadow any potential positive features, particularly concerning the quality of ingredients (fatty chicken) and preparation (burnt egg roll, unexpected ingredients).

There is no promotional information available in the provided text. Therefore, it is not possible to comment on any special offers, discounts, or unique promotions that Leeann Chin might be running to attract customers. Potential diners would need to inquire directly with the restaurant to learn about any such offers.

In conclusion, recent customer feedback for Leeann Chin in St Cloud, MN, presents several significant concerns, particularly regarding the cleanliness of the dining environment, the quality of some food items, and the potential for unexpected upcharges. While the restaurant operates as a Chinese restaurant offering dine-in and takeout services, these negative reviews should be carefully considered by potential customers. The issues raised about hygiene are particularly serious and suggest a need for immediate attention from the management to ensure a safe and pleasant dining experience. Individuals seeking Chinese cuisine in St Cloud may want to weigh these recent experiences heavily when making their dining choices.