Lee Deli

So basically I ordered a large sweet and sour chicken and an orange chicken dinner. After receiving my food I saw dumpling looking thing in a box: I immediately called the store because to my knowledge orange chicken has sauce, the lady who answered the phone was so pleasant she placed me on brief hold to inquire about my order. She then asked me to describe what it was that I received. A few minutes later the owners came to see what is was that was in the box, the lady is gonna try to convince me that what I received was orange chicken, now I’ve been buying Chinese food and NEVER in my life have I ever gotten orange chicken like that. Not only would she not give me my money back but her husband or some guy that came with her got out with car with flashlights and he began to argue with her in their language. This was my first ever ordering from this establishment and it will definitely be the last. These people are rude and they lack professionalism.

On Tuesday, December 24, we ordered $75 worth of food, which was delivered to us. Unfortunately, the order was incorrect. We immediately called the restaurant to inform them of the issue and offered to return the food. However, we were told not to bring it back because the restaurant was about to close. The manager assured us that we could come back another day to resolve the issue. Today, Saturday afternoon, we called to follow up based on that promise. After explaining the situation, the manager refused to honor his word, claiming he would lose too much money. We pointed out that we also suffered a loss because our food was not edible: the fried rice was burnt, the General Tso’s chicken was overly soft, the combination fried rice and shrimp fried rice were incorrect, and the cheese rangoons were hard. All we wanted was for our order to be made correctly. Instead of resolving the issue, the manager hung up on us. After repeated attempts to call back, he finally answered, but only after we mentioned reporting the situation. If you’re going to serve our community, you need to do better. This kind of service and treatment is unacceptable. We deserve better as customers.

I have being ordering here for ever and just now as they merge with someone else the food is being 👎🏻 my sweet sauce is now waterie , my steakandcheese is missing flavor, I said no onion and pepper but I never said no mayo neither salt or pepper is definitely change I’m not sure if to order again . So sad to experience this from my favorite place .

Please do not come here. My family and I placed a very large order for delivery and the food was burnt. We called back offering to bring the food back and get something else. They told us we couldn't come back that night but to come back later and they would change it. We came back and they only wanted to give him 2 items from our entire order.

The ownership must have recently changed. Now, they hardly answer the phone and the fried chicken definitely tastes different, plus it was overcooked. I might have to find another carryout now.