LAN Chopstick Express

Disappointed in the level of disrespect shown by nearly every employee working today. I’ve been coming for a long time because the food is good, but it’s not worth being disrespected. And this is the first time I ever had a single complaint, but the level of disrespect was wild. I got a 3 meat plate with 2 meats of the same variety. The 3rd meat was significantly less than the first 2. When I questioned if that’s all I get and why it was like 2 scoops less, the woman said “yep, that’s it” and slid my plate down the line. When I questioned the employees at the register about it, they said “I don’t know” and then just scanned my credit card. I then had to question if that’s all they were going to do for my concern. Another “ I don’t know” I told them I was inclined to stop frequenting the establishment for such disregard of my concern. The reply: “That’s your choice bro” Every employee waved me off.

Thanks to Jessica and the entire team for the best customer service , food was amazing I would like them to serve grilled veggie fajitas as an option (only veggies)

I bought some of the Lemon Chicken and Spicy Mongolian chicken both were clearly made with the remaining fish oil as that was all I could taste when eating my food. The best part was the rice. It was not a good meal and a waste of money.

I went here and place an order with Jessica and she was horribly rude. She did not take my order correctly and contaminated the food by taking already served food from my plate and putting it back in the buffet to serve others. When I was trying to tell her not to do that because its gross she got loud and said “do you want it or not” and then threw my food down on the table and started attending the next guest and didn’t finish serving me or check me out. As I stood there baffled by the service, I asked for the manager and Jennifer came out to attend to me, and was equally just as rude without even hearing my complaint. They put the wrong food on my plate and instead of serving a new plate she put my food directly over the trash can which was very unsanitary, and started scooping out the rest of the portion of food I didn’t want to refill something else. When I asked her not to put my food over the trash can she threw my food in the trash and said you can go and gave me a refund without me asking for one. All I wanted was clean food that I asked for and that was too much for them to handle. If you like contaminated food this is the place to be

Bad service and bad food tbh. The guy working was fine, but the women (particularly “Jessica” as identified in another review) were not helpful or polite even.. had to beg for sauce for an eggroll lol. The eggroll was good dipped in the excess sauce from the orange chicken though