KPOT Korean BBQ & Hot Pot

This is by far the worst KPOT location I’ve ever been to. I’ve visited multiple KPOTs in Georgia and other states, but this one was a huge disappointment. First, we were not greeted upon arrival. I informed the hostess that we were a party of two, and without saying a word, she simply escorted us to a table. The real issue, however, was our server. She was incredibly unprofessional and rude, barely speaking to us throughout the entire visit. When I stopped her to place an order, I listed the items we wanted and thanked her, to which she only replied, "You're welcome." That was the extent of her interaction with us. We opted for both the grill and hot pot, but the experience was frustrating. The grill didn’t heat properly, so we waited a long time and tried to adjust the heat ourselves. When the server noticed, she told us we could only max out the heat at the beginning to warm up the grill, and then it needed to stay low. Even after following her instructions, it still took over 20 minutes, and the meat wasn’t cooking properly. When we tried to order more meat for the hot pot, the server informed us that the manager was monitoring us and we couldn’t order anything else until we finished grilling the food we already had. She claimed this was to prevent food waste, but it felt more like micromanagement and poor service. To make matters worse, the hot pot broth was overly salty and completely lacked flavor. At checkout, the server stood over me as I selected a tip, which starts at 20%. Considering the service we received, this was incredibly off-putting. The server even removed meat from the grill that we had placed, telling us not to put too much on at once. The entire experience was uncomfortable and frustrating. I will never return to this location.

That was an experience. My first time there... The soup I made was delish. Our waiter was nice. He was friendly.

It was an amazing experience from the front door to our seats our server, Magic Mike, was amazing and took great care of us. I'm a newbie at this but he made sure we knew all the tips/tricks and best practices. Thanks again Mike! We'll definitely be back! The food was super fresh. My KPot was extremely flavorful and thanks to Mike I knew the best way to cook everything.

While visiting for work we stopped here for dinner. While the food and atmosphere is very good I think Adwin’s service tied it all together for us. Very attentive to our needs and very thorough at explaining the process to us. We appreciate it a lot!!

Went for the first time, Liz was our server she was beyond amazing, she’s very attentive and sweet. She went above and beyond to assist us. The food and side dishes especially the fruits were amazing. I normally don’t eat kimchi or seaweed salad from anywhere but, I had plenty here, very light and tasty. Our drinks she made were great too.