Kiso Sushi Hibachi

I love this spot!!! It’s right down the street from our house we often dine in. I love the atmosphere how cool is it to eat sushi, drink sake and have anime in the background!!!! The food is always fresh tonight we got delivery and they hit the mark again!!!!!🔥🔥🔥🍣 🍱 *Only thing our delivery didn’t come with chopsticks🙃*

I rarely write reviews, but this sushi place truly deserves a five - star rating! The moment I walked in, I was greeted by a warm and inviting atmosphere. And The service at this restaurant is truly outstanding. The servers are extremely knowledgeable about the menu and are more than happy to offer recommendations. I highly recommend this sushi restaurant to anyone who loves Japanese cuisine. It's definitely worth every penny, and I can't wait to come back!

There was a WASP in my togo order and when I called to ask for my money back I was argued with and hung up on. Horrible customer service and 0 accountability. I said multiple times over the phone there is a BUG in my food and she clearly understood me and asked if I wanted a new order of Crab Rangoon after I explained the bug was DEAD AND DEEP FRIED IN MY FOOD! I asked for a full refund and she argued with me about it and decided to hang up on me. So I went to the restaurant and as soon as I walked in the husband and wife both ran to the counter and asked to see my food before I even said anything. They examined the food and asked again if I wanted a new order which I kindly said no I wanted a full refund and I’m not eating any of the food in my order which was all brought back untouched (besides the Rangoon since that was our appetizer we started to eat before we noticed the wasp). The wife was very upset to refund me and told me it was their supplier that brought the food in like that and not the restaurants fault. Ma’am, I don’t care how a bug got in my food, your establishment sold me food like this and when I asked her why she hung up on me she said “my manager told me to”. That’s not how you handle business or treat a customer. I never once cursed, raised my voice on the phone or at the restaurant, nor did I say anything to a customer or by stander. I didn’t want to leave a review like this but this was HORRIBLE customer service and I will NEVER eat here again. Photos attached of the food and my receipt as well as the call log of when I placed my order over the phone and when I called about the bug. Location, dates, and time match receipt.

It was a very cute establishment inside, but service and food was horrible. It took over 15 minutes for our order to be taken. My bf didn't get his appetizer until 3/4 through his main course. I ordered sake it never came. Now on to this knockoff hibachi. It was plain Chinese fried rice, broccoli and mushrooms only for my hibachi veggies which I've never seen for hibachi, and just shrimp. Broccoli and mushrooms were largely slices and only stemmed a tad and Shrimp were nice sized with not a piece of seasoning. To top this all off, these ppl poured cold hibachi sauce out of a bottle onto this bland stemmed food. No not warmed or cooked down, cold raw sauce from the store in a bottle. Absolute disgrace to the hibachi name and I'm absolutely disappointed. I didn't and couldn't eat it. This was the ending result......(See pic below)

Kiso Sushi Hibachi is a Japanese restaurant located next to Publix. When we walked in to pick up our lunch, the decor was very cute. Was clean, and had nice theming around it. It was very easy to order online, and the service was very friendly as well in the store. Moving on to the food. It was very good! The chicken rice was very soft and scrumptious, very easy to eat. The appetizers were good, and the sushi was sticky, and easy to eat. The spicy salmon roll had a lot of flavor, like all the other items on the menu. Overall, would definitely recommend checking this place out!