King's Lite Express

King's Lite Express is a Chinese Restaurant located at 2011 S Irby St, Florence, SC 29505, USA. They can be contacted at (843) 413-9192 or +1 843-413-9192. As a local establishment in the Chinese Restaurant category, King's Lite Express aims to provide Chinese cuisine to the Florence community through dine-in and takeout services.

Based on the limited customer feedback available online, the experiences at King's Lite Express appear to be negative. One customer recounted a disappointing order of Mongolian beef with chicken fried rice. According to this review, the dish contained a minimal amount of beef, described as "about five small pieces," accompanied by a significant quantity of onions, allegedly "a pound" of them. The customer's attempt to address this issue by calling the restaurant was reportedly unsuccessful. The reviewer stated that the person on the phone asserted that the dish typically includes only a few pieces of beef and a large amount of onions. The interaction was further complicated by perceived communication difficulties, leading the customer to express dissatisfaction with the resolution and ultimately recommend against eating at the establishment.

Another customer shared a similarly negative experience related to a dinner order. This review detailed finding a hair in the rice. Additionally, the customer described the sauce of the kale chicken as "disgusting" and the white rice as "hard," suggesting it might have been old or improperly cooked. The reviewer even claimed the rice was "black and hard," further indicating a significant issue with food quality. Attempts to contact the restaurant by phone at 9:30 PM were unsuccessful, leaving the customer hungry and unable to sleep. This reviewer strongly advised against choosing King's Lite Express, suggesting that there are "too many Chinese restaurants in Florence" and recommending that others "Go somewhere else."

Given these two customer reviews, there are notable concerns raised about the food quality, particularly regarding the proportion of ingredients in certain dishes and the freshness and preparation of others, such as the rice and kale chicken. There are also concerns about customer service and the willingness to address complaints effectively.

Information regarding the environment or ambiance of King's Lite Express is not provided in the available reviews. Similarly, details about specific services offered, such as dine-in experience, other menu items beyond those mentioned, or any promotional offers, are absent. The reviews primarily focus on negative experiences with specific food orders and the handling of complaints.

The lack of positive feedback and the specific negative details provided in the available reviews make it challenging to offer a balanced introduction to King's Lite Express. The information strongly suggests potential issues with food quality control and customer service. Local users considering King's Lite Express should be aware of these recent experiences shared by other customers.

Without additional information or reviews providing a more comprehensive picture of King's Lite Express, it is difficult to ascertain the typical dining experience. The current online feedback highlights significant shortcomings in food preparation and customer service, which prospective customers may want to consider. There is no information available regarding any unique features or specialties of the restaurant that might otherwise be noteworthy.

In conclusion, the limited online feedback for King's Lite Express in Florence, SC, presents a concerning picture for potential customers. The reviews detail issues with ingredient proportions, food quality (including finding hair in food and poorly cooked rice), and unsatisfactory customer service when addressing complaints. Local users seeking a Chinese Restaurant in Florence are advised to take these experiences into account when making their dining decisions. Without further positive reviews or more information, it is challenging to recommend King's Lite Express based on the currently available feedback. It would be prudent for potential customers to consider other Chinese dining options in the Florence area.